Gerber Collision & Glass - Longwood
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Longwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very polite and nice. Answered all of my questions delivered on time. Good experience would recommend you to anyone.
Likely to Recommend - 5.0/5.0 -
Completely Satis
Repair Quality - 5.0/5.0 -
Totally pleased
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a job well done it looks great thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The adjuster was excellent. Adam did a thorough review when bringing vehicle to the shop. He kept me aware of the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Hood on car needs to be adjusted with quarter panel that was repaired and painted. The hood is not level with the repaired quarter panel. Otherwise everything was done well. Please call me back to arrange adjustments.
Customer Service - 5.0/5.0 -
Excellent customer service from the office manager and adjuster.
Returned Clean
My Experience - 5.0/5.0 -
Adam was great and gave plenty of updates, seamless experience!
Likely to Recommend - 5.0/5.0 -
Already have recommended to another friend who was in an accident
Repair Quality - 5.0/5.0 -
The entire team was very helpful and informative. Communication was fantastic throughout the entire process and the repair work was exceptional as well. No complaints at all!
Customer Service - 5.0/5.0 -
Adam and Monica were the only ones I corresponded with but 10/10 for both of them! Both are very nice and extremely well versed in the business
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks good as new. Very professional
Customer Service - 3.5/5.0 -
Not very flexible with scheduling
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely! I told them when I left if my personal car is affected if be back to see them.
Repair Quality - 5.0/5.0 -
Absolutely beautiful. You can't tell where the accident happened.
Customer Service - 5.0/5.0 -
Mrs. Monica and Mr. Adam were the BEST. They kept up with us with any issues and when it would be ready (which was ahead of schedule).
My Experience - 5.0/5.0 -
They made the process so easy and explained everything in detail. Everyone was so nice and always very helpful with any questions or concerns I had. Great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I may need to come back. The windshield washer fluid pours right out of the bottom. Before I call I will check to see if it’s just disconnected or if there is a problem. Otherwise I am very happy!
Customer Service - 5.0/5.0 -
Adam’s text updates were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The parts that were repaired do not align properly. I brought it up to the "salesman" and he said that the part they replaced was not an original, but an aftermarket. What does that have anything to do why shabby work? That "aftermarket" part looked just fine before the accident. Why can't Gerber get it right. Also, the floor liner on the front passanger side was partly removed and is now loose. Why was that wven touched in the first place? That's on top of the cancelation by Gerber to my appointment, because the "mechanic" had a personal matter to attend, then have to wait 2 weeks for a new appointment, then 3 weeks for the repair. Not a very pleasant experience. I'll tell everybody about this. Oh, the new paint is a close match to the old, but not quite there.
My Experience - 5.0/5.0 -
They were …Helpful, honest, and respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Car is still making the noise!!!! As far as the body work, that’s a 10 and your customer service and professionalism. Thank you Adam for still looking in to this
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, easy to work with, and employees were friendly