Gerber Collision & Glass - McHenry
Gerber Collision & Glass - McHenry offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs looked very good at first but after reviewing a lot of stuff. Everything is wrong. The hood was put on wrong and crooked. The lights are uneven and crooked. The grill and front end isn’t even latched on all the way and very loose. Check engine light came on and I ran codes on it. The water pump is completely messed up. My coolant was completly drained after 2 days. Still finding problems
Customer Service - 5.0/5.0 -
Customer service is good but repairs were not
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues with rear bumper or door post-repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at their office was great to deal with. I would highly recommend this facility.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very, very happy with the entire process. Excellent communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cindy at the front desk is very accommodating and kind. The staff members are direct and there is no miscommunication in repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super friendly and efficient with the work that was needed to repair my car. I would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super quick and prepared to fix my car. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was wonderful and kept me informed about my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Jeep looks great! I'm very happy with the work Gerber Collision did. Everyone treated me good. Very professional! They went over and above to make it look really good. Thank you Gerber.
My Experience - 5.0/5.0 -
Great work everyone. Looks new. What more can one ask for.
Likely to Recommend - 5.0/5.0 -
Always happy to recommend good services.
Repair Quality - 5.0/5.0 -
Job well done. Thank you
Customer Service - 5.0/5.0 -
Job well done. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with the incredibly fast response time once they received my claim. Everyone was very pleasant to talk with and they maintained ongoing communication with me throughout the process. In addition, my car was completed much sooner than the initial time frame that I was told. My car looks great!!
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair work looked great! Completed earlier than expected. Process and warranty was explained clearly. The entire process went smoothly. Thank you.