Gerber Collision & Glass - McHenry
Gerber Collision & Glass - McHenry offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Outstanding costumer service and quality work, thank you Vanessa!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service, thank you Vanessa!
Returned Clean
My Experience - 5.0/5.0 -
Our car looks great. Very satisfied. Very happy with communication. They kept me informed every step of the way they handled notifying my car rental person as well. Couldn't say enough nice things. Vanessa was great. Cindy was great thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, caring, interested in best for customer, trusted, will direct business there
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Everybody were very professional and courteous. The job was done even before the due date, which always is a plus. In particular I liked the almost every date updates through SMS. All in all great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, very professional and was done before the fue date. In particular I liked the almost every day updates on my phone
Customer Service - 5.0/5.0 -
...quick, courteous and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and profesional service hightly recomended
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone in Mchenry gerber are wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im 27 and just had my left hip replaced, this shop made the process streamline and took care of talking with the inssurance agency so I didn't need to lift a finger, I used hertz rental in libertyville due to plenty of bad experiences with enterprise. Hertz will sent a uber to pick you up so you can get your rental once you drop off your car. Thank you very much for fixing my car I missed it so much. P.s. dont get a nissan altima if you park your car in a garage it slams on the breaks constantly when you are backing up. -joe
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was fast and good customer service. Kept me updated the whole time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They had great communication and fast service. Always got updates on the progress and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks at Gerber were very friendly and helpful thru the whole experience. The work on the vehicle was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought the customer service and workmanship was excellent. The paint job is very gorgeous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My adjuster was amazing. The front desk girl needs some friendly suggestions. She’s very rough and not welcoming
Customer Service - 2.5/5.0 -
Front desk girl is not friendly. She makes you feel stupid and unwelcome
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, the work done on the vehicle looked very nice. I wish they would’ve buffed out a couple scratches that they said they would other than that. I’m very satisfied with the job.
Customer Service - 3.0/5.0 -
The secretary that met me when we when I came up stairs, I wasn’t too polite. I arrived early and she said I should’ve called first sort of sarcastically other than net. Everything’s OK.