Gerber Collision & Glass - McHenry

My Experience - 0.0/5.0 -

Missed scratch in passenger back door

My Experience - 5.0/5.0 -

That were very fast and kept me updated along the way! No one could have made the process better

Likely to Recommend - 5.0/5.0 -

Definitely would recommend Gerber to any. I know that needs auto repairs.

Repair Quality - 5.0/5.0 -

I have had such a positive experience with Gerber collision & glass. Vanessa and Cindy were very helpful throughout the entire repair of my car. All the work done to my car was flawless. I want to thank Gerber for their professional service, eye for detail and kindness. My car looks brand new!!

Customer Service - 5.0/5.0 -

Customer service was very professional and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work done! Friendly staff

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Happy with service , everything seems to be nice. I appreciate the service & workmanship. Will recommend.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Close and super friendly and helpful

Repair Quality - 5.0/5.0 -

They were very kind and helpful. This was my first time getting work done and didnt know what to expect but they made the whole process easy! Thank you!

Customer Service - 5.0/5.0 -

I appreciate everyone's help there. It's hard to fine people that are smiling and happy to help they knocked it out of the park!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was attentative, helpful, and excellent communication. Made the repair simple for me.

Customer Service - 5.0/5.0 -

Great communication.

My Experience - 5.0/5.0 -

They did a beautiful job fast and friendly very helpful

Likely to Recommend - 5.0/5.0 -

I would totally recommend the shop to any one. We have used them 4 times over the year and always been very happy. They fix it right and they have great customer service

Repair Quality - 5.0/5.0 -

You guys are great to work with. You make a diff ult situation as good as it can be and we appreciate it.

Customer Service - 5.0/5.0 -

Everybody was friendly and great to work with and went out of their way to make it a perfect experience. They even helped by dropping off our car and picking and returning rental. Just a great experience. We would highly recommend

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Good experience

Repair Quality - 4.5/5.0 -

99%, just need a few issues resolved. Missing trim pice, crash/parkign sensor not working, body part loose

Customer Service - 5.0/5.0 -

All very great to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My insurance didn’t cover car rental so I was very disappointed when I got the text that my car repair was finished on a Thursday, but couldn’t get it until Monday because Gerber was waiting for the company to do the calibrations. That meant I had to pay for 3 days when the repair was done. The receptionist and the girl who gave me the quote were very nice and helpful and I’m very pleased with the job done.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I was very happy with Gerber.

Repair Quality - 5.0/5.0 -

Everything went very well.

Customer Service - 4.5/5.0 -

I think the automated texts were a little confusing with the dates and information.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was extremely nice and professional! They would update me regularly which was great. Highly recommended!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing job!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0