Gerber Collision & Glass - Medina

4.9 (1,898reviews)

97%

(330) 721-8373

118 Mill St, Medina, OH 44256

97%

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118 Mill St
Medina, OH 44256

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Medina

See Photos

118 Mill St
Medina, OH 44256

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Medina offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (1,898)

Sort By:
Newest
Rating

1,667 Customers Rated

5 Stars

79.5% Complete

(1509)
4 Stars

5% Complete

(95)
3 Stars

1.4% Complete

(26)
2 Stars

0.8% Complete

(16)
1 Star

0.3% Complete

(6)
< 1 Star

0.8% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making stressful situations seamless. Proactive communication through texts, emails, and calls was frequently highlighted as a standout feature. Many repairs were completed ahead of schedule, which customers greatly appreciated. A small number of customers noted areas for improvement, including more consistent communication during the repair process and occasional minor finishing details needing follow-up visits. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness

"... was so worried my car would never be the same, but these guys did a phenomenal job even though when I first picked up the vehicle, which was way ahead of schedule. ..." Read more

"... vehicle staff reassured me that they were capable. Upon pick up I was pleasantly surprised the quality work done I was also very happy they cleaned the car too. ..." Read more

"I am extremely satisfied with the work that was performed on my car. Everyone I talked to and worked with were very accommodating ..." Read more

"... catastrophic hitdamage it was enough! The crew here made my truck look like the day I purchased it! Cant say enough great things about this company! ..." Read more

"Farmer's insurance is the worst I have ever dealt with. Farmer's insurance has given the run around. They ..." Read more

"... timeframe. I was provided a ballpark range, and the repair completion was done at the earliest part of that range. I was stunned at the promptness of it all…very happy!" Read more

"parts didn't come in on time"

"... the square. Communication was not what we expected completion of the job was a week late than what the body shop committed to the return of the car was not in ..." Read more

"... updates and the reminders are always helpful. Guys got my car back to me in half the time that was promised and I really did appreciate that." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... was so worried my car would never be the same, but these guys did a phenomenal job even though when I first picked up the vehicle, which was way ahead of schedule. ..." Read more

"... vehicle staff reassured me that they were capable. Upon pick up I was pleasantly surprised the quality work done I was also very happy they cleaned the car too. ..." Read more

"I am extremely satisfied with the work that was performed on my car. Everyone I talked to and worked with were very accommodating ..." Read more

"... catastrophic hitdamage it was enough! The crew here made my truck look like the day I purchased it! Cant say enough great things about this company! ..." Read more

"Farmer's insurance is the worst I have ever dealt with. Farmer's insurance has given the run around. They ..." Read more

"... timeframe. I was provided a ballpark range, and the repair completion was done at the earliest part of that range. I was stunned at the promptness of it all…very happy!" Read more

"parts didn't come in on time"

"... the square. Communication was not what we expected completion of the job was a week late than what the body shop committed to the return of the car was not in ..." Read more

"... updates and the reminders are always helpful. Guys got my car back to me in half the time that was promised and I really did appreciate that." Read more

Doug (Volkswagen owner) reviewed 9/1/26

A+++

Michelle (Toyota owner) reviewed 8/31/26

Anonymous (RAM owner) reviewed 8/31/26

Thank you. The entire process of repairing my truck was flawless. I will certainly recommend Gerber without hesitation.

Susan (Lexus owner) reviewed 8/31/26

My son recently used Gerber for a pickup trunk body repair in Columbus and highly recommended Gerber to me . I will definitely give a great review for Gerber here in Medina!

Kaelyn (GMC owner) reviewed 8/31/26

Jeffrey (Ford owner) reviewed 8/28/26

We appreciate the willingness to discuss the work and our needs on several Occasions

Kelly (Toyota owner) reviewed 8/27/26

Great people

John (Toyota owner) reviewed 8/27/26

Thomas (Honda owner) reviewed 8/26/26

Amber (Jeep owner) reviewed 8/25/26

Tom (Fisker owner) reviewed 8/24/26

Tony, was a fantastic guy. He did everything I asked him to have done. The job looks amazing. I will definitely bring my other cars here. Thanks for the great job!

Sharon (Chevrolet owner) reviewed 8/24/26

It took 10 days to complete. Originally they said it would be completed on August 14. It was not done until August 21.

Mark (Jeep owner) reviewed 8/24/26

Linda-M-Stewart (Ford owner) reviewed 8/21/26

From start to finish, my experience was great! Friendly staff who explained the repair to be done and when my car would be ready to pick up. The job was perfect! I could not be happier and would highly recommend Gerber Collision.

Great service and my car was repaired perfectly. I would reccomend Gerber Collision highly!

David (Honda owner) reviewed 8/17/26

James (Honda owner) reviewed 8/17/26

Very professional with excellent customer service. Thank you!

Karen (Toyota owner) reviewed 8/16/26

This place should be recommended for any collision work. It is first rate!

This place was awesome. The staff was terrific.

The staff was very informative and professional.

Martha (Mazda owner) reviewed 8/15/26

Gerber did an excellent job on my repair. The staff was friendly and helpful and informed me of the status of the repair. I would definitely recommend them.

Jack (Honda owner) reviewed 8/13/26

Christine (Volkswagen owner) reviewed 8/12/26

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view more shops in: Medina | 44256

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Medina

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Medina

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,898)

1,667 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0