Gerber Collision & Glass - Merrillville
Gerber Collision & Glass - Merrillville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone treated me with such kindness!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend to people for sure.
Repair Quality - 5.0/5.0 -
They had my car because of a deer hitting it and did a great job on the repair and keeping me updated on the progress the whole time.
Customer Service - 5.0/5.0 -
Great people!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I have to return my vehicle to finish being repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the job
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everybody was nice and helpful from the lady at the front desk when I picked up the car to the one that took my car in. They also provided a ride home after I drop my car off.
My Experience - 5.0/5.0 -
Greg and his team were great, they kept me informed every step of the way. Greg went above and beyond to ensure I was satisfied! I will recommend Gerber Collision and Glass to my family and friends.
Likely to Recommend - 5.0/5.0 -
As I stated, Greg and his team was amazing! I would recommend GERBER to ALL of my family and friends!
Repair Quality - 4.0/5.0 -
The quality of repair was great, however, there was a component that was not fixed as Gerber didn't have the proper equipment to repair it.
Customer Service - 5.0/5.0 -
Greg and his team were OUTSTANDING! Greg went above and beyond to make me feel important.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very professional, very kind and did a exceptional job on our vehicle
My Experience - 5.0/5.0 -
From the timed I dropped my car up and all throughout the entire process to pick-up the entire staff and employees and team were all so fantastic. WILL definitely be if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied how y mirror is fixed
Customer Service - 5.0/5.0 -
I’m very satisfied how my mirror was fixed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mayra did great with explaining everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect repairs!
Customer Service - 5.0/5.0 -
Very polite staff
My Experience - 5.0/5.0 -
Your business is an absolute pleasure to work with, from initial inspection, timely updates and completion ahead of original date promised. Outstanding service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The tea thee has always been great and communication is strong.
Customer Service - 5.0/5.0 -
Love it.
Likely to Recommend - 0.5/5.0 -
I will go out of my way to make sure anyone I hear or know never goes to this place, so they don’t have to deal with Greg and the horrible quality of work they try to send out with excuses…like they know it bad, but still want you to be happy/understand why.
Repair Quality - 0.5/5.0 -
It took the body shop 3 tries to fix my car. It was a simple rear bumper paint/blend and clear the whole thing. The first time didn’t match at all, tons of dirt/blemishes, and the worst clear coat job I’ve ever seen. They also damaged both rear quarter panels either removing or installing, by chipping off paint. The second attempt was better, because they had to color match rear quarters now for the damage, but still blemishes/clear were horrible. They were able to save it by wet sanding and buffing thankfully on the 3rd attempt. The quality of work, the attitude of the body shop manager Greg, and trying to come up with excuses instead of fixing it coyote first time…is enough to never step foot in this location ever again and steer everyone I know somewhere else in the future.
Customer Service - 0.5/5.0 -
I wish I could give 2 ratings, but it’s not possible. I’ll start with the positive, Marcy hands down was the best customer service I’ve had in a very long time these days. Most don’t care that much anymore and she was always in a great mood and very helpful. The negative is the quality of work, the attitude of the body shop manager Greg, and trying to come up with excuses instead of fixing it coyote first time…is enough to never step foot in this location ever again and steer everyone I know somewhere else in the future.