Gerber Collision & Glass - Mesa/Broadway Rd.
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Mesa/Broadway Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0 -
I probably would not recommend based on the lack of communication, but I would recommend based on the quality of the work completed.
Repair Quality - 5.0/5.0 -
The quality of the work that was completed was impeccable.
Customer Service - 1.0/5.0 -
I made an appt online that was not recorded. When I dropped the vehicle off before hours, I left an envelope with all of my info, including a phone number on it with the keys inside. My husband happened to stop by around 10 and was told they didn't know how to handle the car. No phone call was made when numbers were clearly written on the envelope. I never received a phone call from anyone at the shop regarding the status of the vehicle, I had to call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very grateful as to how quick and efficient my vehicle was ready. Also they went above and beyond and had my driver side mirror fixed. It was an awesome surprise when I picked up the vehicle. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Vehicle was promised Thursday or Friday. I called Friday afternoon to check on it. I would have appreciated a call Thursday with a status update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelent service by Mark Poulsen
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience. They had my car fixed up and ready to take home in half the time I expected. My interior was also cleaned which they did not have to do. Over all a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I myself will definately be back
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Top notch for sure!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gerber collision great enterprise few issues with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I thought the communication and customer service from Gerber C&G was amazing. They updated me through email and text and I loved that. Unfortunately, the repair to my vehicle was not given that same level of attention. My drive experience for the past few days have been terrible. The driver's side window control panel to control the front passenger's window does not work anymore when it use to work fine before. Prior to my collision, my Lexus was very quiet and smooth to drive. Since the repair, my vehicle makes this whistling sound and I also hear liquid moving around as I drive. While driving on the freeway, the passenger side's plastic thing that holds down the windshield started to come off of the windshield and the whistling/windy sound became worse. Once I was able to pull over, I notice that the brackets that held the windshield pieces together were broken, which explains why the piece was coming off while driving on the freeway as well as why the car makes the whistling sounds when it did not do that before. The drive is not smooth anymore. I use to love driving my car, but all the issues that my car has now is frustrating.