Gerber Collision & Glass - Mesa/Broadway Rd.
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Mesa/Broadway Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very well done job paint everything was perfect 👌.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop .
Repair Quality - 5.0/5.0 -
The work body work was very good , and the paint matched perfectly. In a timely manner .
Customer Service - 5.0/5.0 -
Very polite customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy experience, great communication during process and car/repair looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really friendl,y to my representative, to the front desk girl and Ibreally appreciated the up-to-date text messages
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision & Glass Repair is extremely professional! Heidi was extremely helpful and I appreciate how seamless the whole process was. I will definitely recommend.
My Experience - 5.0/5.0 -
Heidi, Cody, Jorge, and the entire team worked with us through the chaos of having the tow truck driver drop the car off late and without a car key. We did eventually get the key back, but in the meantime they worked with us on alternatives. They were very reassuring during the process, we were terrified our car would be totaled after paying it off less than a year ago. Everyone was very supportive, caring, and professional. And of course, our Gracie looks flawless and she was repaired so quickly once the car was actually accessible. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks a lot. You did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job, thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I tried to perform the walk down before signing papers, but they wouldn’t give me the keys to inspect the car before paying. I knew this was a bad sign. When I showed up to pick the car up it had missing clips on parts that were installed. The tow hitch cover from the damaged bumper was put on the new bumper and it didn’t line up smoothly. The passenger door weather stripping has missing clips so it was dangling. And a trim part by the window was also missing the weather stripping on it. The passengers door also wouldn’t unlock with the remote. You have to manually unlock it from the inside. We found all of this after the deductible was paid. After we walked down and found all this out the manager said that the tech was in a rush and made some mistakes. Not very professional. The clips were replaced but the hitch cover, and window trim part needed to be ordered. After the new parts were received, none of the parts fit. So now new parts need to be ordered and the door lock still needs to be investigated. The vehicle should not have been released in this condition. All the correct parts should have been ordered and installed before the vehicle was released. In top of all this there is a greasy arm marks stained into the driver side door card at the arm rest from the technician not properly covering inside of the vehicle before getting inside. I’m very disappointed in the work performed.
Customer Service - 2.5/5.0 -
The personnel was nice. The lady at front and Cody were friendly and trying to be helpful. The low score is for the technician who was in a rush and stained the inside of my door.
My Experience - 5.0/5.0 -
Good service