Gerber Collision & Glass - Mesa/Omaha St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was impressed by the way everything was taken care of with my insurance company I received my Truck back very clean and in Amazing condition

Customer Service - 5.0/5.0 -

Awesome customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The did excellent work, and cleaned the car inside and out. Highly recommend!

Customer Service - 5.0/5.0 -

Communication was excellent and customer service in person was pleasant and efficient

Returned Clean

My Experience - 5.0/5.0 -

My car looks wonderful. They have been working with me on timing because I have a trip scheduled and was worried that it might not be ready before I left. Friendly people and good experience. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

very satisfied with the work and the customer service

Customer Service - 5.0/5.0 -

customer service was on point

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0 -

Great service and excellent repair work!!!

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You did a nice job repairing the damage to my car. It looks like it did before.

Customer Service - 5.0/5.0 -

It was easy to get a hold of someone to speak to and they were friendly and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Trisha and Junior were both very polite and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have recommended Gerber to several people and those who actually used your service were very satisfied.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was pleased to be able to bring my car in so soon after the estimate was completed. All staff members were friendly and helpful.

Returned Clean

Likely to Recommend - 3.0/5.0 -

Somewhat. The lack of communication was lacking.

Repair Quality - 3.5/5.0 -

The communication was very poor. My contact (Kane) seldom communicated with me charging me to have to make contact

Customer Service - 2.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The entire car (including my floor mats) were wiped down with what looked like armor all. The floor mats are slippery, the dash clearly absorbed way too much product and is now spotty, and the gloss black trim is smeared so badly it looks like I took a steaming hot shower in there. Now I have to go through the car and detail it the right way. I can only hope that the product will come off the mats and trim, I have no hope for the dash since it smells like a silicone based product, and it’s had over 24 hours for the coat to level out and it still hasn’t. There were also swirl marks in the paint where they polished it. The swirl marks aren’t a huge concern, I can buff those out, but when I take my car to a professional shop I expect professional eyes on it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Service was excellent, everyone was friendly. Repairs where perfect, car was delivered spotless. Thanks for a great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Did a great job, just took a long time

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have already recommended the location at Omaha st in Mesa Az to many

Repair Quality - 5.0/5.0 -

I have use Gerber before and have always received great customer service, work done is always excellent and they stand behind what they do. I use the Omaha location in Arizona. Fantastic staff at this location

Customer Service - 5.0/5.0 -

Fantastic customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job done quickly and really nice people .

Customer Service - 4.5/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Very nice job on my DODGE Grand Caravan New bumper looks very good. Staff was impressive, kind and considerate. Thanks Connie

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Van repair very nicely completed.

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean