Gerber Collision & Glass - Mills River

4.5 (573reviews)
91%
496 Cardinal Rd,  Mills River,  NC  28759

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Mills River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (573)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a terrific job and communication was top notch. My car looks like new! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good team. Nice people, knew what they were talking about. Completed on original schedule. I would recommend without reservations.

Likely to Recommend

Repair Quality

Work completed as promised. Very professional.

Customer Service

Returned Clean

My Experience

I am completely satisfied with the work you guys do on my vehicle yall have always been top tier people and do the job right ✅️

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nice and convenient. Removed dirt from the drivers side door.

Likely to Recommend

Repair Quality

Very good.

Customer Service

Returned Clean

My Experience

Great work, timely, and some extra attention to a small problem unrelated to the accident repair. I will highly recommend Gerber Mills River in the future.

Likely to Recommend

Repair Quality

Customer Service

Repair on schedule and budget. Looked good

Returned Clean

My Experience

Really appreciated the communication updates. Work was well done and highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I met at Gerber was kind, calm, knowledgeable and helpful. My case was difficult because parts were not immediately available, and also because things took a day or two longer than expected. Gerber kept me informed about what was happening. When I called to ask questions along the way, they were cheerful and helpful. And: the car is beautiful! I'm so glad I found you all.

Likely to Recommend

I started out at another body shop. When Allstate suggested Gerber, I got a second estimate. I've very glad I did. Will recommend to others without reserve.

Repair Quality

Customer Service

People were communicative, keeping me informed of progress on my vehicle. And they were generous and patient when I called to check on things.

My Experience

My only dissatisfaction is the fact that I nor my wife ( the only drivers) were responsible for the damage caused to both car & truck 🛻🤔😢

Likely to Recommend

Repair Quality

Customer Service

My Experience

Stephanie at the front desk was amazing. She walked me through the entire process and made the experience easy and enjoyable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly and incredibly helpful staff that make a challenging situation easier. Appreciated the regular updates through texts. Excellent to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Stephanie and Mickie are amazing!!! They communicate and update frequently. Their customer service is amazing!

Likely to Recommend

Repair Quality

Customer Service

Stephanie and Mickie- customer service is top notch!

Returned Clean

My Experience

Although it took a little longer than expected, I was happy we had been patient, because the job was done well. Paint color matched great!

My Experience

Great job! Loved the added touch of having a clean car! Would like to have had more accurate communication but understand there was a paint employee problem.

Likely to Recommend

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Likely to Recommend

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Returned Clean

Likely to Recommend

Recommend the shop!!!

Repair Quality

Very good communication they call you to let you know the process of your car and the person who works in front is very friendly

Customer Service

The staff is very friendly

Returned Clean

Likely to Recommend

Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Customer Service