Gerber Collision & Glass - Mills River
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Mills River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
Took almost 6 weeks for a fairly simple repair
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work and response. Recommend 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair quality was excellent.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Mixed and confusing text messages from car wise and Gerber. They didn’t match.
Likely to Recommend - 2.5/5.0 -
Hard to respond to survey when vehicle is still in shop
Repair Quality - 2.5/5.0 -
Have not received my vehicle back yet
Customer Service - 2.5/5.0 -
Not yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The repairs seem to be done well, haven’t had the vehicle long enough to properly evaluate yet
Customer Service - 3.5/5.0 -
The assistant personnel was very friendly and and helpful, the shop manager was not. The new shop manager was rude and dismissive of my questions and concerns. I have tried to contact corporate to express concerns and have been disconnected twice and placed through to a voicemail that was full.
Returned Clean
My Experience - 5.0/5.0 -
Great experience, very timely and kept me in the loop throughout the process. Thank you for everything!
My Experience - 5.0/5.0 -
Great experience start to finish. Staff were friendly and professional. My car looks amazing! If I ever need collision repair again I will definitely call you. Thank you for taking such good care of me and my car!
My Experience - 5.0/5.0 -
Well organized, ahead of schedule, and a superb system of keeping me up to speed with the progress on my car. I’d highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
April was amazing! She kept me updated on the progress of my car as it made its way through disassembly, paint, and reassembly answered questions that I had, and called to tell me that it was ready two days earlier than expected. Everyone at Gerber Collision is a winner! Many thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, courteous
Customer Service - 5.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0 -
Friendly personable service. No stress. Would highly recommend .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very friendly, professional and quick.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We so appreciate the kind people we worked with. They kept us informed on the progress of the repair and it was done with in a week. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the communication, kindness and quality of work.
Customer Service - 5.0/5.0 -
All communications were kind, helpful and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car look brand new.