Gerber Collision & Glass - Milwaukee/Mitchell St.

4.7 (314reviews)
95%
3818 W Mitchell St,  Milwaukee,  WI  53215

In operation 85 years.

Gerber Collision & Glass - Milwaukee / Mitchell St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (314)

Likely to Recommend

Repair Quality

Excelente trabajo

Customer Service

Returned Clean

My Experience

Thank you for a good experience. I will definitely be using your shop again.

My Experience

Friendly customer service. The car took longer than expected so it would’ve been helpful to know why? Parts? Labor? Other than that we were satisfied

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Had to come back in to get something fixed after pick up.

Customer Service

Hard to reach via phone to get repair done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with them

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the repair was done well. my car was returned with tape still on the bottom of my car, the external plastic door panel frame was not fully reinstalled, things were pulled out of my back seat pockets and left in the backseat, and a bottle of dramamine was left in my car.

Customer Service

megan was always super friendly, kind, and always wanted to make sure i was taken care of.

Returned Clean

Likely to Recommend

Repair Quality

My car looks good inside & out after I advocated for myself. Service was unorganized from the beginning as my estimate appointment was not scheduled on their end; however they still did the estimate. I was given 2 different reasons as to why it took from 8/12 - 8/26. On the phone I was told a part arrived damaged & in person, I was told the part didn't fit. I was told & it was in the paperwork that my headlight cover that wasn't replaced would be buffed out to match better with the replaced cover. After advocating for myself, a man told me it'd be buffed out & would take 5 min. It took about 35 min. When checking out,, I was told I owed my $500 deductible. Again,, I had to advocate for myself & provide paperwork proving i didn't have to pay my deductible. I had to pay taxes on my rental, so due to slow service, I had to pay $99 for the rental. Again, my car now looks good except for the leather gear shift leather was stripped due to a cleaning product used? Very slow & unorganized.

Customer Service

Slow, no communication as I waited for my car. No one contacted me with updates. Manager was not all that friendly when I advocated for myself about being dissatisfied with the one headlight cover.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean