Gerber Collision & Glass - Monroe (Nc)
In operation 81 years, 9 years at this location.
Gerber Collision & Glass - Monroe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was able to work with us on not getting and being able to return parts not needed. We had to pay out off pocket so it was a fair price and the estimate was close to the final price. Thanks to all the staff at Gerber. My only comment is to fix the TV in the waiting area
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Daniel and his team are awesome. Start to finish. Great communication and an awesome job. Well done.
My Experience - 5.0/5.0 -
The staff was knowledgeable and kept me informed about the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing to work with. Kept me informed and finished the job before the date given.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly from when you first enter establishment until they place the keys in your hand to leave after repairing your vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have done so to someone asking.
Repair Quality - 5.0/5.0 -
Staff very committed to help out with car woes per know how and understandable explaining how to get car back in great shape.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done as promised. There was great communication throughout the process. The vehicle is less than 8 months old and now looks brand new again! Very happy with the job Gerber Collision provided!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff did a great job my truck looks great , everyone was friendly and helpful , they got the repairs done faster than I expected . I would highly recommend them .
Likely to Recommend - 5.0/5.0 -
I have already recommended them to my friends and family .
Repair Quality - 5.0/5.0 -
They did a great job , kept me informed during the repairs and finished a day ahead of schedule .
Customer Service - 5.0/5.0 -
I would highly recommend them ,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Before leaving the country I had an accident and was worried about my car. I called Gerber and talked to Scott/Barry. He was so helpful about what I should do, I was able to go on vacation without worrying about my car. Through the whole process he keeped me informed and after picking up my car I'm 100% happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my 3rd repair at Gerber, the most recent 2 were with you in the Monroe store and once with the store in Indian Trail.
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the repair quality. You did a fantastic job! The repairs exceeded my expectations, and the vehicle looks excellent. I truly appreciate the professionalism and attention to detail throughout the process.
Customer Service - 5.0/5.0 -
Scott Williams was my estimator, and he went above and beyond to explain the repairs needed to replace my bumper. He answered all of my questions thoroughly and in detail. Scott was extremely professional, clearly loved what he does, and was a friendly guy who was a pleasure to work with. His excellent customer service made the entire experience smooth and stress-free.
Returned Clean
My Experience - 5.0/5.0 -
Highly satisfied and glad I chose you all for your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car looks good. Repairs completed earlier than anticipated. Staff very friendly and helpful.