Gerber Collision & Glass - Murfreesboro/Malachite
5103 Malachite Dr,
Murfreesboro,
TN
37128
USA
In operation 85 years.
Gerber Collision & Glass - Murfreesboro/Malachite offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted the proactive communication through text updates, keeping them informed at every stage of the repair process. Repairs were frequently completed ahead of schedule, which customers found impressive. The quality of paint and bodywork was frequently described as flawless, with vehicles returned looking brand new. A few customers noted minor areas for improvement, including occasional communication gaps near completion and isolated front-desk interactions, as mentioned directly in their feedback. Overall, the experience was overwhelmingly positive, with many customers expressing intent to return and recommend the shop to others.
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Service Quality
"... price paid was far below other quotes received and the quality of work was excellent. I would recommend 1010 times to anyone needing service."
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"... put the job together, they were truly professional. The work was top rate and the turn around time was less than expected. They exceeded my expectations in all regards. Simply ..."
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"... from the team even when parts were slow to arrive. Paint quality looks top notch! Even after service support was fantastic when some trim was not installed quite right."
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"You can't tell that there was ever damaged! The work was impeccable!"
"My vehicle looks great! Better than before the accident!"
"My vehicle was ready 2 weeks early!"
"They were faster than expected and kept us informed through the whole process. Excellent job"
"It was ready 5 days before the quoted completion date"
"The staff was extremely friendly and helpful. The work was completed twice as fast than was expected. The vehicle was repaired to like new."
"Subcontractor Toyota ended up wrecking the car the day we were supposed to pick it up. Their tech pulled it out of the alignment bay and ..."
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"I loved the text updates. I didnt have to wonder what was going on with my vehicle or if it was just sitting waiting ..."
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"Gerber was great. They communicated well and kept me informed about the progress of the repairs. Their body and paint work was excellent. ..."
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"Quick service and clear communication, both of which are greatly appreciated"
"Indeed… appreciated the text msgs… easy way to stay informed No need to waste my time or yours with phone calls"
"Almost zero contact until I made complaints to the manager."
Jess
(Mazda owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
They kept communication throughout the whole process of where they were at with the repair. Picked up our car today and it looked great! They also detailed the outside which was awesome. Very happy with our experience!
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Bobbie
(Mercedes-Benz owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jonathan
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quick turn around. They were easy to work with even when we were dealing with an insurance company that was hard to work with
Customer Service - 5.0/5.0
Returned Clean
Keith
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Elizabeth
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anna
(Land Rover owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Sean
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elizabeth
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Drew
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Alyce
(Infiniti owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Efficient, courteous, excellent work.
Customer Service - 5.0/5.0
Returned Clean
Marian
(Nissan owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hannah
(Subaru owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Laura
(Ford owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cliff
(Kia owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
The shop was very professional and very polite and open to helping me when I forgot to take a couple of things out my car and the girl at the desk went in the back to find those things and gave it to me so I could have.them before I had to work the next day
Repair Quality - 4.5/5.0 -
As of right now my car seems to be better but I won't know until I have to drive to my work and back to my house if I can actually see the shaking has been removed or reduced.
Customer Service - 5.0/5.0 -
The shop was very informative and kept me updated when my car was expected to be picked up.
Clinton
(Nissan owner)
reviewed 7/21/26
My Experience - 0.0/5.0 -
The car not completely
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Ashley
(Acura owner)
reviewed 7/21/26
My Experience - 5.0/5.0 -
Caitlin is the BEST! She spent more time keeping me informed than GEICO. When I had follow up questions she didn’t even hesitate to help. Such a great experience!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Caitlin was fantastic!!
Debra
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Ibinka
(Mercedes-Benz owner)
reviewed 7/20/26