Gerber Collision & Glass - Mustang
Gerber Collision & Glass - Mustang offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional. Kept us up-to-date on the status of my vehicle. Loved it that my car was clean inside and out when we picked it up 😬
Likely to Recommend - 5.0/5.0 -
Hope o won’t have to go back for a long time, but if so, that’s where I will always take my car!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Every one was extremely helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great employees to work with you all did a wonderful job start to finish Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Autumn was the most helpful and friendly employee I have encountered. My Jeep Compass looks great and I will definitely use y’all again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The folks I worked with were nice and great, but the text alerts were not timely at all and I had to wind up calling the location myself multiple times to get the latest information about the repair being delayed for three full days. After I picked up my car, I thought my electrical system wasn’t working but it turns out it needed to be reset. It would have been great had the folks at Gerber reset it for me so that I wouldn’t have temporarily thought I needed to bring it back. Everyone was very nice and I am satisfied overall but I would’ve appreciated more communication and consideration to have my car returned to me exactly as I left it.
Likely to Recommend - 3.5/5.0 -
The service was good. The people were nice. I just would warn friends that communication isn't super great AND I had to reset my computer system after I picked it up, which they did not do before releasing the car to me.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was amazing. Everyone went above and beyond my expectations. Thank you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I might recommend the shop but would tell the person my experiences.
Repair Quality - 2.0/5.0 -
My car was at Gerber for 12 1/2 weeks! (February 15, 2022 to May 13, 2022) I realize that the inability to get parts was a big part of the problem and Gerber had no control over this. However, lack of communication from my service estimator/representative was a big issue. I was told I would receive text updates on Tuesday and Thursday. Most of the time I did not receive any updates. Twice I called him once a day for two days and left a message asking him to call me. He didn't call. When I didn't hear from him I went to the Gerber shop to talk with him. I understand that since I picked up my car he has been transferred to a different Gerber location in the OKC metro area. The repair itself (rear end on the driver's side) appears to have been done very well. The car was detailed and very clean when I picked it up.
Customer Service - 4.5/5.0 -
The "9" rating is for the shop personnel other than my estimator/representative. I would rate him at "2". The front office people were very cordial and professional, particularly Autumn. The Garage/body shop personnel whom I met were very kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They fit me in as fast as they could, front desk girl was so wonderful to work with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front office people are very friendly, work on my vehicle was done in a timely manner, the repair looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, work done in a timely manner
Customer Service - 5.0/5.0 -
Friendly Staff