Gerber Collision & Glass - Naperville/Ogden Ave.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Naperville/Ogden Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very Professional Service
My Experience - 0.0/5.0 -
The text messages did not match what was happening locally which was VERY frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The manager Tim and his staff are very knowledgeable and do great work.
Customer Service - 4.5/5.0 -
Gina, the receptionist is wonderful and kept me apprised of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Outstanding Customer Service from estimate to picking up completed work today. Texting is nice communication tool. Jerry Kyle
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a slight scratch by the driver door handle. I went back to Gerber and they fixed it on the spot.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff. Helpful updates via emails. Car was repaired before promised date. Quick drop off and return.
My Experience - 5.0/5.0 -
I was very appreciative of the updates on my vehicle. It was a huge benefit to drop me off and pick me up. I highly recommend your service.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took them a week longer then the expected date and provided old used parts.
Customer Service - 2.5/5.0 -
Text messages were nice been once they missed due date they stopped and I would have to call them for updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As usual, the service, & quality of work is superb! This is not the kind of merchant I like to frequent...but when I need body work done I know I can trust Joe Swantek!
My Experience - 0.0/5.0 -
Looks like one spot was missed but I really don't want to waste any more time having it repaired. I'll just deal with it.