Gerber Collision & Glass - North Charleston

My Experience - 5.0/5.0 -

My vehicle was ready before the first completion date given to me, and I was kept informed of the work being done on it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will absolute recommend and use Gerber in the future.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service overall

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly staff, great communication, and quality work. Would recommend to anyone!

Customer Service - 5.0/5.0 -

Friendly and professional staff.

Returned Clean

My Experience - 5.0/5.0 -

I appreciated the daily updates that came without any prompting from me.

Likely to Recommend - 0.5/5.0 -

Still dirt on the trucks new painted doors and overspray on front right inner liner

Repair Quality - 3.5/5.0 -

They did not clean the doors that were painted afterwards as there was dirt on the back door. I asked what the grayish spot on one door was? The representative literally used his spit on his finger to rub at the dirt and said it’s just a little dirt. Also over spray on the right front tire liner was present but I literally used a black sharpie to cover up. The repair was $5100. That kind of money paid should be better service. Just ridiculous.

Customer Service - 3.5/5.0 -

As stated work was done but the presentation afterwards was weird.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Same thing as previous. Everything was great but this check engine light is concerning.

Customer Service - 4.0/5.0 -

Everything was great. My only concern is that my check engine light has not gone off since I picked up my car which wasn’t the case prior to dropping it off. Not sure why that is yet.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks brand new. Really appreciated the frequent updates on the status of the repair.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Gerber was an absolute pleasure to work with. They are my go to, and I will recommend at every opportunity.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Anasha was amazing..She is a wonderful person and she really took her time with us and helped us to understand what was going on.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We were very pleased with the work and Anasha has very good customer service.

Customer Service - 5.0/5.0 -

Anasha was very helpful and caring.

Returned Clean

My Experience - 5.0/5.0 -

Great service, great communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was so warm and welcoming and very professional! My car came back as good as new! HIGHLY WRECK-O-MENDED 😃

Likely to Recommend - 5.0/5.0 -

Would tell everyone about Gerber

Repair Quality - 5.0/5.0 -

Everyone was so kind and professional.

Customer Service - 5.0/5.0 -

Service was exceptional

Returned Clean

My Experience - 5.0/5.0 -

The communication between the staff and I were incredible, I never had any questions when I dropped off or picked up and I received thorough updates. They answered everything and took great care of my car. It looks better than when I got it!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0