Gerber Collision & Glass - North Charleston
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - North Charleston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Harrison and team were exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will tell people about Life time warranty world wide.
Repair Quality - 5.0/5.0 -
The staff was great personality. Answering questions that we had.
Customer Service - 5.0/5.0 -
Quick response to returning telephone calls.
My Experience - 5.0/5.0 -
Really appreciated the weekly updates
Likely to Recommend - 4.5/5.0 -
This is not my first encounter with Gerber. I recommended a friend who was quite pleased with the work.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Harrison kept me informed and answered any questions that I had. Also he repaired the problems that he found while inspecting the car. He made sure that I was satisfied with the repairs and went the extra mile. Thank you, Harrison!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Harrison did an outstanding job! He kept me informed and went the extra mile in repairing my car. Thank you, Harrison!
Customer Service - 5.0/5.0 -
Harrison did a great job keeping me informed and went the extra mile in repairing my car. Thank you, Harrison!
Returned Clean
My Experience - 5.0/5.0 -
Fast friendly service across the board. Harrison and Melissa were extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly team. Very helpful and communication was great from start to finish.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Harrison and his female co-worker did a fantastic job. I highly recommend both.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The day after picking up my car, my newer battery is now not functioning. I’m having to bring my car in next week to get it tested. They also didnt put back on the cover to the electrical board in the vehicle. Gerber did not mention they had to jump my battery when doing the repairs when I picked it up, and have suspensions on if the damage was done during the repair.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My transmission is not working properly. It stays in first gear and does not shift in to any more gears making the transmission and engine get forced. after i picking up today at 5:30 pm. 5/22/26. My battery was damaged when it was working properly before there was any work being done to my truck. The battery was brand new so there was no way it could be damaged. The plugs in my bumper where not tight enough.and the spair wheel lock was also not tight enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Harrison was friendly and explained the options and set realistic expectations.
Returned Clean
My Experience - 5.0/5.0 -
My car looks great ! Everything was handled professionally (texts/phone calls, etc. ) I'm glad State Farm recommended Gerber & I would recommend Gerber, also.
Likely to Recommend - 2.5/5.0 -
The wreck repair was done exactly as needed, our issue was the response we got to the damage/scratch that was not present at drop off
Repair Quality - 2.5/5.0 -
The repair on the damage from the wreck was fine. Communication with gerber during the process and coordination with getting theyrental car was excellent. However, there was a large scratch in the car when it was picked up. It was questioned to Gerber at the time of pick up , as the scratch across the back ridge of the hatch which is above one of the repaired areas. It was not there prior as shown on the insurance adjuster’s photos. We reached out to them and got their photos from before the repairs were performed. We were told it looked like the piece hit on something when being opened in a garage. The car has not been parked in a garage in over 2 years. We were told that it was not fixed because it was not part of the wreck and we agree, but it also was not pre existing damage. We understand it is very easy to get a scratch or drop a piece during repairs, we just wanted it fixed.
Customer Service - 3.0/5.0 -
Up until the day of pick up, their service was a 10
My Experience - 5.0/5.0 -
Very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the good job on my car !
Likely to Recommend - 5.0/5.0 -
I would refer them to my relatives and friends.
Repair Quality - 5.0/5.0 -
Thank you for during a good job on my car !
Customer Service - 5.0/5.0 -
Nice and kind
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber. I have a self pay estimate for work to be done by Gerber.
Repair Quality - 5.0/5.0 -
My experience with Gerber the work is of good quality and appearance of the car like there was no accident.
Customer Service - 5.0/5.0 -
I was greeted a friendly manner by the receptionist. Mr. Harrison came out and greeted me. We inspected the car for damage and given an expected completion date. This was all done in a professional and cordial manner.