Gerber Collision & Glass - Olympia
Gerber Collision & Glass - Olympia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The estimated timeframe changed multiple times and the reasoning was unclear. They worked with my insurance which is a bonus! My license plate frame was missing when the vehicle was returned and I’m not sure why.
Customer Service - 3.5/5.0 -
There seemed to be miscommunication among the staff, one lady told my mom we were waiting for paint, then i called and the guy said we were waiting for parts
Returned Clean
My Experience - 5.0/5.0 -
Thanks for explain how much you repaired going on as timely manner every day. You did very good job!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was an issue with a failed part when I initially picked up my car but it was quickly resolved and I am so appreciative for the quick response on your team’s part.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone is Rey welcoming and professional from start to finish! They worked with me, my insurance and the rental at company to get me through this process. It’s stressful enough to need to get repairs let alone have to be without my own car. Gerber Collision and Glass were outstanding! My car looks and runs like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much. Doing a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done well and with care. Staff were friendly and informative. I would, and will, recommend this establishment to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks good. dealing with staff was a pleasant experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good people to deal with.
Customer Service - 5.0/5.0 -
Very good customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is a “so far” kinda statement because I won’t know for sure until I have waited longer to see the work holds up. With that in mind maybe you should wait and ask again in a few months. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They forgot to put the part below the front bumper on but they found it and will put it on when I have a spare 30-45 minutes. Other than that everything else went well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The rear bumper repair looked like it was fresh off the factory line!