Gerber Collision & Glass - Olympia
Gerber Collision & Glass - Olympia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They got right to work and kept me posted daily with progress of job. I don’t make a practice of wrecking cars, if I am in a similar event in the future, u know where I will b going 4 repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top flight professional work. Car returned to pristine condition. Friendly and responsive staff. Regular status updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took longer than I expected to get the work finished.
Customer Service - 5.0/5.0 -
Very friendly in the office. And everything was communicated perfectly. There wereText updates as to the progress of the work.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Looks great.
Customer Service - 3.5/5.0 -
Very happy with the repairs. Frustrated at how long they took
My Experience - 0.0/5.0 -
They didn't do what I brought it there for. They left scratches on the driver's side and on the lower half of the passenger side. They neglected to tell or show me one spot were the paint got knocked off on a small spot because they would have had to paint more surfaces. It was covered by my insurance and should have been done. I was also called a liar because the estimator said that I didn't say anything about it when I brought it to them but that is false because I pointed it out on the walk around. Since most of the damage was on the right rear lower valance it feels like he ignored me on the left side. I am hoping they make it right with actions and not just words that we had when I talked to him to try and be at peace with him.
Likely to Recommend - 0.5/5.0 -
Unless they correct my situation.
Repair Quality - 0.5/5.0 -
They didn't do what I brought it there for. They left scratches on the driver's side and on the lower half of the passenger side. They neglected to tell or show me one spot were the paint got knocked off on a small spot because they would have had to paint more surfaces. It was covered by my insurance and should have been done. I was also called a liar because the estimator said that I didn't say anything about it when I brought it to them but that is false because I pointed it out on the walk around. Since most of the damage was on the right rear lower valance it feels like he ignored me on the left side. I am hoping they make it right with actions and not just words that we had when I talked to him to try and be at peace with him.
Customer Service - 0.5/5.0 -
They didn't do what I brought it there for. They left scratches on the driver's side and on the lower half of the passenger side. They neglected to tell or show me one spot were the paint got knocked off on a small spot because they would have had to paint more surfaces. It was covered by my insurance and should have been done. I was also called a liar because the estimator said that I didn't say anything about it when I brought it to them but that is false because I pointed it out on the walk around. Since most of the damage was on the right rear lower valance it feels like he ignored me on the left side. I am hoping they make it right with actions and not just words that we had when I talked to him to try and be at peace with him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber is so amazing! Best outfit ever. I've brought multiple vehicles in here- this time was better. Needed my truck back in a couple of days. That happened! Thank you! Sean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fast and the work came out perfect! Thank you !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Seven weeks to repair!!! Four different times we were notified that the car would be ready the next day or two, but were then notified that the car would be held later.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Took 6 weeks to get the car fixed
Customer Service - 5.0/5.0 -
Melissa was wonderful
My Experience - 5.0/5.0 -
You guys are very professional and hard work. The repair looks great, more than I expected. Thank you.