Gerber Collision & Glass - Palm Harbor (Fl)
In operation 85 years.
Gerber Collision & Glass - Palm Harbor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys at Gerber were excellent! Jeff was really good about keeping me updated about the process and there's nothing I would change or improve. They're doing amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If a friend needed help I would surely recommend Gerber Collision & Glass
Repair Quality - 5.0/5.0 -
They did an Excellent job
Customer Service - 5.0/5.0 -
The greeting was warm and comfortable.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I have some issues with the work, specifically paint job and was not delivered timely nor was I told that insurance was holding up the process.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and great customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and excellent work.
Customer Service - 5.0/5.0 -
I was kept up to date on progress on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good people . Work appears complete and one week early.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and communication
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a flawless transaction
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The customer service I received was absolutely excellent however, the initial estimate that I was provided for timing of the repair was one to two weeks which quickly turned into nearly a month. Now this is not within the folks at Gerber‘s control, which I fully realize as they were waiting on a part, but I was fairly sorely disappointed that when my vehicle was returned to me, it was making a new noise that it had never made prior to the simple bodywork repair that was provided. When I called in to follow up, I was told that there was absolutely no way anything that they had done could be related to this new noise and my comments were met with dismissal and skepticism. I will not be taking my car back to the center. All that it would’ve taken was a quick statement of mutual sympathy/confusion at this new noise appearance, and an offer to explore the cause to maintain value and respect of our interactions. I’ve decided to only take my vehicles to dealerships from this point forward. Incredibly disappointed.
Customer Service - 1.5/5.0 -
See prior connent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There is still a problem but they are working on it, otherwise they have done a very good job.
Customer Service - 5.0/5.0 -
They have done a very good job of keeping me informed.
Returned Clean
My Experience - 5.0/5.0 -
The men at Gerber were professional and knowledgeable. They took care of both me and my car.
Likely to Recommend - 5.0/5.0 -
I was very happy with their service.
Repair Quality - 5.0/5.0 -
They did a great job on my car.
Customer Service - 5.0/5.0 -
They kept me informed of what was happening with my car.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your attention to detail!!!❤️ After 3 weeks without my car, it felt like I was getting a new car…but without the new car “smell!” 😂 Thank you again!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job on my door repair!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done in reasonable time and excellent quality work. I will definitely recommend!
Customer Service - 5.0/5.0 -
Jeff and Joey in the front office were friendly and efficient.