Gerber Collision & Glass - Phoenix/Lone Cactus Dr.

My Experience - 5.0/5.0 -

The response from Gerber was quick as I initiated my claim. Chris the advisor was transparent in the repair process. The auto technician did a fabulous job job on my vehicle. The staff was pleasant and professional. I would 100% recommend this facility to anyone. Thank you Gerber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

all was done great. thanks. one thing was. not found till after pickup. wheel bearing bad. but thanks for all the hard work. car looks great!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service! I loved getting the updates from Chris. You all made the repair experience seamless for me. Thanks, Stan

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Like new repair

Customer Service - 5.0/5.0 -

Everything has been done well

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best place ever!!! Customer service is outstanding and the work performed was even better. They have that place dialed in!

Customer Service - 5.0/5.0 -

Perfect!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It looks like nothing ever happened to the car.

Likely to Recommend - 4.0/5.0 -

This isn’t a common topic of conversation.

Repair Quality - 4.5/5.0 -

The car repair looks perfect. I assume I shouldn’t wash or wax it for 30 days to protect the paint, but I don’t remember hearing that when I picked it up.

Customer Service - 4.0/5.0 -

Lots of people out sick, which obviously is not their fault.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service all around. I really liked how well they communicate with you and keep you updated on every step of the process. Communication and transparency are two big things that make a business great and this company did both very well. Great job!

My Experience - 5.0/5.0 -

I was able to pick the car up a week ahead of time. The car looks like it’s an excellent shape. I think they did a great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was great!

My Experience - 5.0/5.0 -

Everyone was very nice and explained each action taken.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job! To all involved

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great

My Experience - 5.0/5.0 -

Best experience I’ve had with a shop. Very nice people. The communication system is great, I appreciated the text updates

My Experience - 5.0/5.0 -

Will return, if needed!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Chris was the main person I spoke with and he was amazing! Always checked in and let me know what was going on! I would recommend this location and Chris to EVERYONE!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service. We were kept in the loop updating us along the way. Excellent , fast service. Tundra runs like a charm and looks beautiful. THANK YOU

Likely to Recommend - 5.0/5.0 -

Yes, I would greatly recommend Gerber collision.

Repair Quality - 5.0/5.0 -

Yes, my truck was repaired with OEM parts

Customer Service - 5.0/5.0 -

Superb and excellent craftsmanship. I would recommend Gerber collision. Excellent communication. I was kept up to speed at each step of the process and the work was done in a timely manner.

Returned Clean