Gerber Collision & Glass - Portland/Science Park

4.8 (8,677reviews)
97%
13645 NW Science Park Dr,  Portland,  OR  97229

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Portland offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (8,677)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept informed. The communication was excellent...and my stress was relieved. I would recommend them..

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Repair Quality

Everything was wonderful. Expert care and communication.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Courteous, helpful staff. Kept me informed throughout the process and did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The workmanship involved in the repair looks very good. The repair was done in a timely manner, and the car was presented to me nicely, detailed inside and out.

Likely to Recommend

As I indicated, the shop appears to be well run with the intent to have good outcomes on the work they do.

Repair Quality

Workmanship, timelines, and detailing for return presentation to me are all top-notch.

Customer Service

Customer service appears to be a high priority aspect of Gerber‘s business.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was completed as agreed and in a timely manner. Brandy did well explaining what needed to be done and what ultimately done.

Likely to Recommend

I would but it may depend on their insurance coverage.

Repair Quality

Car repairs were done in a timely manner and look good. Brandy explained the repair process well.

Customer Service

Good service and work was done quickly. Brandy did a great job explaining and reviewing the work upon pickup.

Returned Clean

My Experience

I am thrilled that you guys were able to get the work done in less time than I was originally told! You can’t tell where anything was done - very impressed!

Likely to Recommend

Repair Quality

My car looks new again - and it was finished earlier than expected. Yeah!

Customer Service

Returned Clean

My Experience

I was happy it was completed on time as projected. Work on my car seems great!

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Returned Clean

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Repair Quality

Very kind and prompt

Customer Service

Returned Clean

Likely to Recommend

Like I said we have used Gerbers for years through USAA. This is 4th or 5th vehicle they have repaired. Or at least have serviced. Our kids hurt a few vehicles in their early driving years.

Repair Quality

We have been using Gerber for years and have used them to repair multiple family vehicles. They have always done perfect work and typically got the work done quicker than I expected. The only time there was ever an issue it was out of their control. This repair was flawless and quick. We plan to continue using Gerber as long as we live locally.

Customer Service

No issues from Gerber. Our only issue this time was USAA not getting the needed paperwork to Gerber.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The experience was very smooth and painless

Customer Service

Everyone was friendly and professional

My Experience

I am quite happy with how the repair on my car; it looks brand new.

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Customer Service

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Repair Quality

Customer Service

The repair was done quickly, which was great. The staff member was friendly, which was great.

My Experience

Good communication with follow up text messages and quality of work and good customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were very pleased with the professional service and personalize care. Our car was repaired far quicker than we expected and the quality of work was excellent. Communication with us was great and appreciated. Jason and the customer support woman we worked with were very personable and considerate. We would use again and recommend Gerber to family and friends!

Likely to Recommend

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Customer Service

My Experience

Excellent service

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Customer Service

My Experience

Thanks to Jennifer for the generous ride and nice service- everyone there was nice

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Repair Quality

Customer Service

Thanks to Jennifer at the office for ride

My Experience

Cheaper than I thought it'd be, and my car came back looking better than I thought it'd be.

Likely to Recommend

Repair Quality

Looks nice. They did a good job for cheap. Reassemble was done too quickly, though. The overhead brake light doesn't work and the trim is coming off.

Customer Service

Returned Clean