Gerber Collision & Glass - Raleigh/Capital Blvd.
2821 Capital Blvd,
Raleigh,
NC
27604
USA
Gerber Collision & Glass - Raleigh/Capital Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Hyundai
I-Car
Kia
Nissan
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, often days or even weeks earlier than expected, which was a recurring and appreciated surprise. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Staff were widely described as professional, courteous, friendly, and attentive. Regular text and phone updates throughout the repair process were frequently cited as a standout feature that reduced stress and built trust. Complimentary vehicle cleaning, both interior and exterior, was an unexpected touch that delighted many customers. A few customers noted areas for improvement directly from their experiences, including occasional communication inconsistencies, minor unfinished details such as unbuffed spots or misaligned parts, and delays in a small number of cases. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
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Service Quality
"Excellent repair quality and great customer service. My car looks fantastic, and the entire process was ..."
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"... finish. The work was completed within a week, and the quality was excellent — my car looks as good as new. The staff was professional, communicative, and efficient ..."
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"The car came back nicer than it was before the accident!! Very happy with the repair and with all the kind ..."
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"Professional service, quality work, and they did everything faster than expected! I will happily recommend them to everyone ..."
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"... communication and customer service. Very friendly. Excellent job on the repair. Got it done quickly. Would recommend to friends and family. Not a single ..."
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"It was actually 2 weeks earlier than expected."
"... outstanding, I was kept informed every step of the way. I got the car back quicker than I expected and returning my rental was the icing on the cake"
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"My vehicle was ready in days instead of weeks."
"... expectations on when the job will be done and actually had the job done before the expected date! Was very happy with the results!"
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"Excellent communication. I always knew the status of my vehicle."
"Unbelievably efficient business model making excellent use of modern day tech to keep me informed every on step of the repair process with outstanding ..."
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"I really appreciated that they called me twice to keep me up to speed with the progress, as well as sent text messages. This was great! This ..."
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Heather
(Nissan owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Finished earlier than expected and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joylayna
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Francis
(Toyota owner)
reviewed 8/29/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shonta
(Kia owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ellen
(Infiniti owner)
reviewed 8/28/26
My Experience - 0.0/5.0 -
There were issues with the invoice and the scope of work provided
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Mattney
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anne
(Nissan owner)
reviewed 8/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
T
(Mazda owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Everything very professional, always on time. Worked overtime to make sure I didn’t have to leave my car there over the weekend.!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Derese
(Hyundai owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cameron
(Toyota owner)
reviewed 8/27/26
My Experience - 0.0/5.0 -
I had a gym bag in my car which was stolen and I called and it “wasn’t found”. Not coming back
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Richard
(Toyota owner)
reviewed 8/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Hasan
(Jeep owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Subaru owner)
reviewed 8/27/26
My Experience - 0.0/5.0 -
When I returned home with car I noticed a few dents in the hood of the car.
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Richard
(Chrysler owner)
reviewed 8/27/26
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Owen
(Mercedes-Benz owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
I use to be a Toyota Mercedes Dealer in the 80’s.Alex did a great job.I will be sending you some business.Thanks. Owen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Barbara
(Kia owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Well Done Good Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Service Thanks .
Customer Service - 5.0/5.0
Returned Clean
Malenies
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Infiniti owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
The repairs on my Infinity exceeded my expectations. The front of the car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Total professionalism and superior work. I’m extremely happy.
Steven
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Good communication