Gerber Collision & Glass - Raleigh/Ice Dr.
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Raleigh/Ice Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent craftsmanship and pleasant professional support staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent and work was perfect!
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
My bumper doesn’t line up with my fender after they repaired my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally satisfied with your service. The staff was polite and respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very pleased with your service!
Customer Service - 5.0/5.0 -
Communication between us could not have been better!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff and facility. Quality of work is outstanding. Used them three times over the years and has been consistently outstanding.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done correctly and in a timely manner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Should have been informed sooner that the shop didn't have the ability to respray the bedliner on the replacement tailgate. I wasn't informed of that until called to let me know work was completed and truck could be picked up. Had I been informed when the vehicle was inspected/dropped off I could have been looking for a vendor to do the work.
My Experience - 5.0/5.0 -
Most impressed with Lindsey and receptionist Melody as well as the work on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Car was supposed to be repaired at garner location, but hour after drop off they didn’t have time to do the work so they called and asked if they could send to airport location, which I said fine to because it would be quicker. Then that location said it could take 3-4 weeks due to hard to find parts (head light) Of course that was not acceptable due originally being told a 1 week time frame. I know it was going to be a courtesy to touch up couple spots on vehicle, but I guess due to last minute change of plans it was lost in communication or just not doing because …idk! Ultimately they did get the car back quicker, so that was nice. The woman that I spoke with at airport location was extremely helpful. She should be awarded, she was helpful!
Customer Service - 4.5/5.0 -
Airport contact was very good!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have had great experiences at 2 separate locations and the staff at each location was amazing
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff made a very stressful situation so much better with communication, compassion and understanding
My Experience - 5.0/5.0 -
Lindsay and team were just excellent completed the repairs ahead of time and it looks just like new will always go back to this location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lindsay and staff at Gerber are excellent