Gerber Collision & Glass - Raleigh/Ice Dr.

4.8 (5,065reviews)
97%
8813 Ice Dr,  Raleigh,  NC  27617

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Raleigh/Ice Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Nissan

Reviews (5,065)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work and communication.

Customer Service

Returned Clean

Likely to Recommend

I have had great experiences at 2 separate locations and the staff at each location was amazing

Repair Quality

Customer Service

The staff made a very stressful situation so much better with communication, compassion and understanding

My Experience

Lindsay and team were just excellent completed the repairs ahead of time and it looks just like new will always go back to this location

Likely to Recommend

Repair Quality

Lindsay and staff at Gerber are excellent

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied/all employees were very nice cand treated as I they cared about helping me

Likely to Recommend

Repair Quality

The entire experience of getting my car repaired was seamless. From Melanie greeting me upon arrival to finalizing the bill and seeing me off and the professionalism and through communication Lindsey provided was impeccable.

Customer Service

My car repair experience was completely seamless—from Melanie’s friendly greeting when I arrived to the smooth checkout and send-off. Lindsey’s professionalism and clear, consistent communication throughout the process were truly impeccable.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Work took less time than estimated with no adjustment in billed costs.

Repair Quality

Customer Service

Returned Clean

My Experience

Looks like new!

Likely to Recommend

Repair Quality

The repair work was excellent. You have a very satisfied customer.

Customer Service

Very happy with the way the customer service team kept me informed about the progress of the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The battery in the car was only 2 years old. I think they drained it while working on the car.

My Experience

These guys are great!. Nice to work with, up front about everything and quality work.

Likely to Recommend

I have and I would.

Repair Quality

It was a good experience start to finish.

Customer Service

I had no problems. They kept me informed of challenges of getting part and potential weather conditions. They can't effect those things but they can keep customers informed and they did.

Returned Clean

My Experience

Great communication, satisfied so far but will take a few days to be sure all is done correctly now that we have it back. Very nice and friendly team. They seem to really care about the customer.

Likely to Recommend

Repair Quality

Just picked it up so it will take time to see in the sun fully and ensure a high quality job

Customer Service

Great communication, paying attention to details

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and customer service

Customer Service

Love the front desk and all intake personnel

Returned Clean

Likely to Recommend

100 %

Repair Quality

Great people and great service ! Completely happy 👍

Customer Service

Completely satisfied

Likely to Recommend

Repair Quality

The Nissan emblem is not chrome like it was

Customer Service

My Experience

Very professional. Good communication. Great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Easy to work with and consistent updates

Customer Service