Gerber Collision & Glass - Redlands

4.9 (2,696reviews)
97%
705 W Colton Ave,  Redlands,  CA  92374

In operation 81 years, 6 years at this location.

Gerber Collision & Glass - Redlands offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,696)

My Experience

Christian was great

My Experience

Good as new & in record time! Rafael was amazing! Gerber wins again! Thank you!

Likely to Recommend

Some say I talk too much, lol…

Repair Quality

Good as new!, And in record time! Rafael gets it done! Very satisfied. That’s why I choose Gerber! Thank You!

Customer Service

Very attentive and competent staff.

My Experience

Very satisfied and well customer service.

My Experience

Christian was amazing at easing my mind and he happy my car back so fast

Likely to Recommend

Repair Quality

Customer Service

My Experience

went above and beyond to fix my car , would recommend their service to anyone !!! thank you Gerber !!

My Experience

They were very professionally, yet friendly to adhere to completing repairs to our vehicle on a timely manner. I will definitely recommend them to others.

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Repair Quality

Customer Service

Returned Clean

My Experience

Emily was my point of contact. She really went above and beyond to make sure that my car was done on time. She called me every step of the way and was there to answer any of my questions. My car looks fabulous and if I ever needed work again, I would definitely choose Gerber.

Likely to Recommend

Emily’s commitment to customer service is the reason why I will return to Gerber

Repair Quality

Gerber was phenomenal to work with. They kept their word on delivery and quality. Emily was/is a pleasure to work with. She is professional and communicative. I would recommend Gerber 100! Thank you

Customer Service

Emily provided the best customer service ever. She is the reason why I will return to Gerber.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The outcome of everything was good. Employees were helpful & employees kept everything updated & on board.. well done .

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Returned Clean

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My Experience

I was very pleased with how I was treated by all of the staff. They helped me thru a difficult situation, gave updates, and I got my car back on time and looking much better than when I dropped it off. I believe they care about their customers and will not hesitate to refer them when asked. Thank you to everyone at Gerber Collision & Glass.

Likely to Recommend

Repair Quality

Work done looks good and my car feels good, however, wait time could have been better.

Customer Service

Rafael was great and explained everything done to my car in detail.

Returned Clean

My Experience

Very friendly and informative. Emily was excellent at keeping me well informed of the progress.

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Customer Service

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Repair Quality

Fast Service

Customer Service

Returned Clean

Likely to Recommend

The used parts is an issue for me, I would let people know.

Repair Quality

The one thing that bothers me the most is not having the choice of new parts or used parts. It seemed odd to me that the insurance company gave me the choice of using you or the dealership. In hindsight, of I had known or given a heads up, I would have chosen the dealership. Newer car so new parts in my opinion. Not your fault, I was told that is the case up front but a little deceitful for the insurance company not to be totally upfront with me.

Customer Service

Emily was wonderful! Kept me updated!

Returned Clean

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Returned Clean

My Experience

Everyone I encountered during my drop off and pick up was so pleasant and friendly. I was kept up to date on the progress of my car repairs. My car is as good as new and I appreciate everyone there. Would definitely consider them again if I need repairs on my car.

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My Experience

Thank you Gabby and Rafael for all that you have done to make me comfortable through the repair process

Likely to Recommend

Gerber Collision was referred to me by family, I in turn would refer Gerber to anyone I know.

Repair Quality

This is my second time taking my vehicle to Gerber. They did a GREAT job the first time and same type of collision the second time was done perfectly, looks like new.

Customer Service

Receptionist and front desk employees where very informative to my situation and repair work being done.

Returned Clean

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