Gerber Collision & Glass - Redlands

My Experience - 5.0/5.0 -

Emily, Gabby and the automotive technicians gave excellent customer service. My experience couldn’t have been easier. Gabby and Emily kept me in the know every single day. Thank you!

My Experience - 5.0/5.0 -

Gabby was amazing! The process was easy and I was informed on all updates until I was able to pick up my car. They also made it easy to deal with my insurance company, USAA. Thank you all!

My Experience - 5.0/5.0 -

Everything was perfect

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

3rd vehicle we had taken to Redlands Gerber and everytime we are extremely satisfied

Customer Service - 5.0/5.0 -

Rafael is extremely friendly and thorough in his assessment. Office staff are free and prompt

My Experience - 5.0/5.0 -

Workmanship was excellent, deadlines were met, work was complete. Completed on a timely basis. Personnel are very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

I appreciate how I was treated,thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Estoy completamente satisfecho y con mucho gusto, volveré a requerir sus servicios, si fuese necesario, muchas gracias por su amabilidad y cortesía, 😊

Likely to Recommend - 5.0/5.0 -

Very easy to recommend and great that you have office inRedlands( know now that you are national wide).

Repair Quality - 5.0/5.0 -

Every single person I met or passed into at Gerber Collision was pleasant and friendly. The people I actually delt with at reception ,(Gabby) and Emily who was main person for all information and repairs informative, patient, and considerate . Everything worked out in time line. I was grateful at end of process when Gerber went extra step and returned my rental car for me ( by that time I was exhausted by whole accident experience and just needed to get home). I highly recommend Gerber for your fine work . My vehicle looks perfect and drives like it always did. after many realtors and replacement of parts from this accident. Thank you, MaxineNacsin

Customer Service - 5.0/5.0 -

Customer service was perfect

Returned Clean

My Experience - 5.0/5.0 -

Emily was great to work with. She was friendly and kept me informed throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Emily was great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer service very helpful Emily did a great job.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work to everyone involved

Customer Service - 5.0/5.0 -

Very attentive and thourough

My Experience - 5.0/5.0 -

Very professional,And job well done . Thank you..

Likely to Recommend - 5.0/5.0 -

wry likely

Repair Quality - 5.0/5.0 -

Very satisfied.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I had my car towed to the location as per my insurance. Gerber took down the year, make, and model on WEDNESDAY. Friday, I get a call from them telling me “the car is too old for us to work on” They knew how old the car was on Wednesday, but waited until Friday to tell me the bad news. So thank you for wasting my time, and energy.

My Experience - 5.0/5.0 -

Christian did an amazing job of communicating with me about the needs of my repair and got it done quickly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0