Gerber Collision & Glass - Redmond

My Experience - 0.0/5.0 -

This is Tracee’s husband Jay. I’m the one who dealt with the car and you guys. Please call my cell to discuss my experience. Thanks, Jay Iseman 206.310.0330 (cell)

Likely to Recommend - 1.5/5.0

Repair Quality - 3.5/5.0 -

The work appears to be fine but when I asked questions the staff was dismissive of my question / concerns.

Customer Service - 1.5/5.0 -

See previous question.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Good

Customer Service - 4.0/5.0 -

Required to provide regular updates

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Done well

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

I was very happy with my repairs. It was like my Ranger was completely new again

Likely to Recommend - 4.5/5.0 -

I would recommend this company as an alternative to what another insurance company may recommend.

Repair Quality - 4.5/5.0 -

still need 4x4 decals and RANGER lettering to be applied.

Customer Service - 4.5/5.0 -

there were a couple of days I was expecting to be updated but that did not happen and I then had to call to check on the progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did an excellent job! My car looks incredible, and they were even able to get it back two days earlier than expected. They made it a seamless process. 10 out of 10!

My Experience - 5.0/5.0 -

The accident wasn’t fun but we were totally happy and impressed by not only the repairs that were done it the wonderful service. They kept us in the loop all during the repair process and assisted with rental car. Hope we don’t have to use them again but would recommend them to anyone who may need repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Top-notch service and vey prompt. Roman and crew were extremely helpful and friendly! My car looks like new!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

workers were super friendly

Returned Clean

My Experience - 5.0/5.0 -

Professional, responsive and quality repair job on my bumper.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, friendly, timely and fair.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

Appreciate communication during repair process Work completed in a very timely manner Car looks like it did prior to accident Thank you!

My Experience - 5.0/5.0 -

I really appreciated the frequent updates and communication. Staff were really responsive and kind. They took good care of my car. Car looks perfect.

My Experience - 5.0/5.0 -

Excellent quality work. Thank you for returning the car cleaned!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Repair work was excellent and completed in a timely manner. I was kept informed on the progress. They even washed my car. Highly recommend Gerber Collision & Glass

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 1.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Roman kept me informed and was very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0