Gerber Collision & Glass - Renton
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Renton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was told when I got the estimate that they would contact me and let me know when I could take the car in. I waited a few weeks thinking that the shop was smoothing things out with the insurance company. I called back and they told me that I could have already have taken my car in. I was a little irritated. Nobody contacted me about it. However, they got the job done and did an amazing job.
Likely to Recommend - 3.5/5.0 -
Gerber has repaired my car at least 4 times prior to this time. I would give a 10 to those 4 times. This time due to the quality problem and not getting an estimate, I give a 7.
Repair Quality - 3.5/5.0 -
The driver's side window molding had paint chipped off of it.
Customer Service - 3.5/5.0 -
I did not receive a copy of the estimate.
My Experience - 5.0/5.0 -
Quick and professional.
My Experience - 5.0/5.0 -
Great in and out. Not so impressed with enterprise and the super awkward ride with the enterprise driver. But gerber was great. I appreciated the daily updates via text message and getting my car 4 days sooner than planned. I also appreciate the washing and caccuming
My Experience - 5.0/5.0 -
I called Gerber to schedule both glass repair and body work, wanting both to take place at the same time and for that to happen at the body shop. Going into the discussions, I did not realize I needed to speak with and make separate reservations with two different representatives, one for each type of repair. All advertisements make it sound like both sides are one and the same and that they work from a single location. It quickly became unclear as to how I, the customer, should schedule both repairs so they would take place at the same time. Happily the body shop rep stepped in to coordinate. The body shop was also very helpful in helping me schedule a rental vehicle for the two days they had my vehicle in the shop. Workmanship is excellent. Over a period of several years, this was my third trip to the Gerber body shop in Rental, WA. This was not an insurance claim. I selected Gerber because they have earned my confidence. (Just as an aside, I am amused by the "driving in my car, beep, beep" ad broadcast on the radio.)
My Experience - 5.0/5.0 -
Great service. Very professional. But also very warm and human environment. Thanks for your excellent work.
My Experience - 5.0/5.0 -
Friendly, very fast, and car looks great! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far so good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great 5 days after completion
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the calls to keep me informed of the progress of my car. When I got my car back I rubbed up against my car with my dark work pants and there was a bunch of dust, I'm guessing from the paint. It would have been nice to wash or wipe the car down after this process.