Gerber Collision & Glass - Renton
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Renton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cora was great, and the work done on my vehicle? The repair job had it looking brand new!! Excellent work! I will gladly recommend Gerber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. The staff was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look amazing and they were done in a really fast manner, surprised how fast it was finished and it looks great. I’m couldn’t be happier.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Carl was done in a timely manner when I got it. It was making a whistling noise, but after a few days it’s subsided overall I would say I’m happy with the experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
See original comment.
Repair Quality - 3.5/5.0 -
Mostly happy, but there were 3 individual delays that pushed my car to be in the shop for a week longer than originally quoted. Then, the day after I picked up my car and I was driving on the freeway, a piece of trim from somewhere on my windshield came loose and was hanging on between my driver side window and mirror. I couldn't roll my window down to grab it (curing from repair shop work done by Gerber) and I was on the freeway so I had to wait to exit and park for it to be safe to assess the situation. By some dumb luck, the trim piece stayed wedged between the mirror and window, otherwise I never would have known what piece flew off and would have not been able to retrieve it. After calling Gerber and explaining what happened, I was asked to bring my car back in so they could take a look. I agreed but mentioned that they are not all that conveniently located to where I live and work so I would try my best to get there ASAP. Ultimately, I brought my car back and the technician put the trim piece back in place, but I was not provided any explanation, accountability, or real apology for the oversight and poor workmanship/installation nor my inconvenience. I feel that something was warranted in this situation, especially based on the safety issue that was so clearly present. I was and still am disappointed not to have been met with accountability or apology, nor anything to help make the inconvenience a little easier to bear. This was after I had already grabbed my car from being a week delayed in the shop, and then I deal with this not even 12 hours later. I am disappointed in the lack of compassion and understanding on Gerber's end.
Customer Service - 2.5/5.0 -
See original comment.
My Experience - 5.0/5.0 -
Looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work. Very happy.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Scheduling and drop off/ pick up Repair looks great Finished in less time than original Quote Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great I wish the back of tailgate would have been coated as it originally was But paint and operation is perfect
Customer Service - 5.0/5.0 -
Great communication and service valued my time
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Thanks for your services
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was extremely helpful and professional. They made a difficult time easier to manage. Thank you for outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding professional service
My Experience - 5.0/5.0 -
They were one of the best body shop I ever picked the people were great and the work was excellent give them a top 10
Likely to Recommend - 5.0/5.0 -
Very much so
Repair Quality - 5.0/5.0 -
It was one of the best auto body shops I experienced they were a great staffing group I will recommend gerber
Customer Service - 5.0/5.0 -
Great work
Returned Clean
My Experience - 5.0/5.0 -
So far so good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank-you for getting my repair done in less than a week. The bumper looks great. And the lady in the office was quick to call the Enterprise for my rental car while my.car was getting repaired. Thwnl you for a job well done!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done within a week. The lady in the office was quick to call Enterprise rental for my rental car. The car bumper looks great. Thank you
Customer Service - 5.0/5.0 -
As stated before the lady in the office was friendly and quick to call Enterprise for my rental
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly, communicative, and professional