Gerber Collision & Glass - Riverside/Main St.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

It took a while to return my truck to me.

Customer Service - 5.0/5.0 -

Polite workers.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept me updated with everything they were doing to my car. My car was given back to me like it just came out of a dealer.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You were great your work was great I would recommend you to others. Thank you

My Experience - 5.0/5.0 -

The repair work on my jeep looks great and I’m happy that it was done earlier than expected. I’m so happy to have my car back!

My Experience - 5.0/5.0 -

Very nice and helpful staff.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job getting the repair done quickly and right.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This is my second time with Gerber. Excellent service. They were all very pleasant, and professional to talk with. They kept me posted on everything that was happening. They did an amazing job on my car, both times and were extremely quick. I'm very much appreciate them and would highly recommend there services. They made a bad experience a lot easier to get through. Thank you so much.

Likely to Recommend - 5.0/5.0 -

And seek again if needed

Repair Quality - 5.0/5.0 -

Looking good

Customer Service - 5.0/5.0 -

Very nice and thorough

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks like new

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0 -

Headlight different maker causing different colors headlights , headlight mounted incorrectly screws were stripped in headlight

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Ever since I got my car back my battery has died 3 times. My battery is brand new it should not be dying. I’ve called multiple times and the mailbox is full. It is very upsetting that after I get my car back I have another car issue that I did not have previously.

Customer Service - 0.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent workmanship and ahead of schedule

Customer Service - 5.0/5.0 -

I was informed often about the status of the work on the car

Likely to Recommend - 3.5/5.0 -

Final repair price seemed very high, over $3000

Repair Quality - 5.0/5.0 -

Although the replaced bumper cover started to pop off it was quickly fixed while i waited

Customer Service - 4.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

Your location has really bad customer service! The woman that answers the phone is very rude. She made me feel like I was inconveniencing her by asking for the body shop. Also the paint was all ruff in parts and they had to take it back to smooth it out. Also there is paint stuck in the cracks that I have to take back because no one was there to fix it. I will never go back to this location again

My Experience - 5.0/5.0 -

I highly recommend this business. There customer service is outstanding, the team is very responsive and Raul helpful in solving my questions. My car was delivered on time and exceeded my expectations with quality, features, and material! Thank you!