Gerber Collision & Glass - Riverside/Quail Valley
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Riverside/Quail Valley offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not return to this shop.
Repair Quality - 1.5/5.0 -
The repair on my mirror was good but the center console was ripped during repairs. I also noticed that my ac stopped working and for some reason there is a rip on my back seats that was not there before. Repairs should have been done on my drivers side mirror so the rip was completely unnecessary. They are also indicating that they never went near the AC but it was working when I dropped it off.
Customer Service - 3.0/5.0 -
Very responsive. However, they kept making excuses about the damaged parts of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was well communicated by Emily and everything seems to be done very well and through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already recommended prospective clients actually and will continue to do so!
Repair Quality - 5.0/5.0 -
A comment isn't enough to express how much I love this place! The associates at Gerber are five star team players. I absolutely love the communication and the whole process was smooth. I've been to Gerber twice under unfortunate circumstances, however, I'm very appreciative to have done business with the team. Not one time did I ever have a bad experience, whether on phone calls or conversations and pick up/drop off of rentals. Oh, shout out to EMILY! she is superb ✨📢📢📢
Customer Service - 5.0/5.0 -
EXTREMELY SATISFIED 😁
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Philip at Gerber Collision did an amazing job repairing my Tacoma. Fixed everything like nothing happened. Definitely will come back if anything happens to my vehicle. 10/10 service.
Customer Service - 5.0/5.0 -
10/10 nothing but great customer service at Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time I am sending this survey in. I am very satisfied with Gerber Collision. This was second time with Gerber.
Customer Service - 5.0/5.0 -
Already left comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff provided prompt, courteous and professional service. I have referred them to friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The bodywork looked amazing. It was the left front tire that had to be replaced and sensor was not replaced at that time. Had to bring it back in to have the sensor reinstalled which they did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Far from my house and work, but that is where fleet sent me
Repair Quality - 4.0/5.0 -
Looks good. Little ripple between right front door and fender.
Customer Service - 3.5/5.0 -
Confusion on rental car company locations, but it worked out.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Take too much time to repair my car.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was our second time using Gerber Collision! The staff are excellent, thoughtful, thorough and professional! And both jobs were done to my expectations!