Gerber Collision & Glass - Rochester Hills
Gerber Collision & Glass - Rochester Hills offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very professional and knew how to get the job done right and in a very timely fashion. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason, Donnie & Heather were very accommodating.
Customer Service - 5.0/5.0 -
Above & beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job I would recommend Gerber to anyone and everyone
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick work, great communication, all good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Positive and informative feedback each week during the repair. Continuous updates and justifications on key decisions made - i.e., parts procurement and a reasonable timeline for completion
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Nice staff and decent repair, the follow thru to the end needs attention
Repair Quality - 3.0/5.0 -
truck was delivered but there was several issues that need to addressed, we just dropped it back off for the items to be corrcted
Customer Service - 5.0/5.0 -
Very polite, Jason just needs to remember to call his clients back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went according as planned. Low wait time. Good service, friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My insurance company recommended Gerber and I would pass the name on to others.
Repair Quality - 5.0/5.0 -
Everyone I met was professional and kind. The paperwork was handled quickly and explained carefully.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service.Very easy , smooth and quick
Customer Service - 5.0/5.0 -
The customer service team is friendly and polite
Likely to Recommend - 3.5/5.0 -
Gerber did a great job repairing my vehicle. However, I wish during the estimating process they would have identified all of the issues as other repair shops did so I could have chosen more wisely on cost of repair. Gerber ended up being much more expansive than the OEM.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have had 2 previous repairs done by Gerber. Each time the work was completed excellently.
Customer Service - 5.0/5.0 -
Courtney was terrific