Gerber Collision & Glass - Utica

4.8 (1,080reviews)
97%
44053 Van Dyke Ave,  Utica,  MI  48317

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Utica offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,080)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The communication process received exceptional recognition, with customers appreciating regular updates via calls, texts, and the app throughout the repair process. Staff professionalism and friendliness were highlighted repeatedly as standout qualities. Several customers noted vehicles were returned cleaner than expected, with interior and exterior detailing as a pleasant surprise. A few customers pointed out areas for improvement directly from their experiences, including occasional delays beyond estimated timeframes, isolated paint and assembly quality concerns, and in rare cases, dissatisfaction with pricing or incomplete repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"... updated on every step so there were no surprises. The repair work was done quickly without sacrificing quality, and my car looks better than ever. I highly recommend ..." Read more
"They did an awesome job. Im very pleased. They did a wonderful job match matching the paint. Also, they detailed the inside of my car, which ..." Read more
"From start to Finish the were great. Honest and accurate about estimates and time. Always answered all my questions."
"... was just fabulous in every aspect possible. Very professional, fast-reliable service, and excellent customer service are a few examples of what i experienced during my ..." Read more
"... amazing. I couldnt have asked for a better experience, speedy fix, amazing staff and amazing communication. 1010 would recommend!" Read more
"Work was very well done and it was a quick turnaround time. All staff was very friendly at all times"
"... it right away, youd send it somewhere that could. I had to rent a car for for one month. I get that it was a big job, but waiting that long ..." Read more
"Perfection and delivered ahead of schedule."
"... about the work I had done. They did a great job. And I got my truck back sooner than I was told I would get back. Great job." Read more
"The communication about the progress of my car was particularly impressive. I knew what they were going to do, what was being ..." Read more
"... they had my car for over six weeks. Your system of consistent communication and clear expectations has me very pleased." Read more
"Great job on the repairs, but what I appreciated the most was the communication throughout the process. And the friendly environment of the ..." Read more
"Excellent communication, timely repair, friendly staff"
"Excellent communication and customer service. Extremely professional staff."

My Experience

Steve and Paul are so amazing! I can’t believe you cleaned the inside of my car. It looks like nothing ever happened to it. Thank you so much!! 10/10!

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10/10! Steve and Paul were so amazing! My car hasn’t been this clean since I bought it.

Returned Clean

My Experience

Steve and Mary were very personable and professional! They got my car fixed in less than a week and kept me 100% updated the whole time! I’m very happy!

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Gerber took very good care of our 2018 jeep grand cherokee. Unfortunately, this was our second time with Gerber. Both times, they did what they said they would do. Steve got the jeep back in record time.

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Returned Clean

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This team with this service has had an amazing attention to detail, great communication, and we are so pleased that we have decided to stay with Gerber.. because they fixed the paint issue we had from our last service under a different team at Gerber. Definitely 10 out of 10. Steve and Christine are absolutely amazing to work with.

Customer Service

Everyone we had contact with was knowledgeable and forthcoming with information, but truly Steve and Christine stood out.

Returned Clean

My Experience

Car looks great! I appreciated all the updates that I received!

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My Experience

As far as it being repaired, they did a good job. I was told when I dropped it off that if you could not start it right away, you’d send it somewhere that could. I had to rent a car for for one month. I get that it was a big job, but waiting that long was not acceptable.

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My Experience

My Experience

Earl (my truck) looks brand new. Thank you so much for the amazing work. Even checked an unrelated issue I had after getting it back. When an accident happens, gerber is the place to go. Friendly staff and a+ work.

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Returned Clean

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Returned Clean

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Repair was done correct. Great service, was done super fast as well.

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Customer service was excellent

Returned Clean

My Experience

Car looks great and restored paint luster.

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My Experience

I worked primarily with Harmony and Christine both of which were extremely helpful, knowledgeable, and kind. I would be happy to use Gerber’s services in the future

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