Gerber Collision & Glass - Rogers (Mn)

4.9 (477reviews)
96%
14240 James Rd,  Rogers,  MN  55374
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In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Rogers offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Email

Reviews (477)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular updates via calls and texts throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new or better than expected. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely recognized for their friendliness, professionalism, and helpfulness. A few customers noted areas for improvement, including clearer upfront agreements on services, better responsiveness to calls, and ensuring no new damage occurs during repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to return or recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Your team has excellent standards. You kept us informed every step of the way. You stayed ..." Read more
"My vehicle looks brand new I'm so impressed with their quality of work on my vehicle!"
"... were fully informed of the process from the start. We felt confident Gerber knew their stuff, assured that our car was in good hands. The manager ..." Read more
"... from communication to the last detail was covered. You cant even tell my car was ever in an accident! They even washed my car inside and out like who does ..." Read more
"I would not bring my car anywhere else! I was treated with courtesy and compassion, especially ..." Read more
"Vehicle was ready before the estimated time."
"Gerber was able to complete all repairs early on my vehicle."
"... step of the way. You stayed true to your word and completed the repairs in the time promised. I'd recommend your company to anyone who is looking ..." Read more
"Yes , my car was repaired before the time frame that I was given. Great job guys!"
"Work was done earlier than estimated. Total time was less than two weeks."
"Communcation was excellent, the repair was completely very quickly. Thank you."
"1010 stars! Great communication, always give you 2 updates per week on your car. Highly recommend."
"Communication was the worse of the worst! I tried calling Gerber Collision several times regarding my order ..." Read more
"Done on time. Communication was great. We didn't have to do anything, everything was handled right from the start. We ..." Read more
"Communication from Gerbers customer service was excellent, they kept me update on the progress and when they ..." Read more

Likely to Recommend

100%

Repair Quality

Looks like it never got in an accident.

Customer Service

Really good work performed in a timely manner. Super friendly & knowledgeable staff. Will go back & would highly recommend!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great with our car repair. They were able to get the parts fast and the work done while we were out of town. Looks brand new!

My Experience

My Experience

Everyone was awesome - Aaron & Jon did a great job taking care of my repair needs in a professional and helpful way. A+++!

Likely to Recommend

I would absolutely recommend Gerber Collision & Glass to a friend or colleague.

Repair Quality

Top-notch service and professionalism! Couldn't be happier!

Customer Service

Friendly, prompt, and went above and beyond to do a fantastic job on my repairs!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the first call to pickup, the Gerber team handled everything flawlessly. They pay attention to detail, listen to concerns on the front end and follow through with the delivery of the finished product.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Customer Service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Isaiah was one of the most helpful and pleasant people I have ever dealt with. He was in constant communication with me and he always made sure I was updated with every part of the repair process.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done on time. Communication was great. We didn't have to do anything, everything was handled right from the start. We appreciated that we were asked every phone call if ŵe had any questions. We just turned it over to them and sat back and waited for the finish, which was absolutely fabulous. Thank you to All who worked on our vehicle. Job definitely was Well done.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I ONLY recommend Gerber. When my Dad had an accident, he also went to Gerver and was very impressed. He understood why I will never go anywhere else!

Repair Quality

I would not bring my car anywhere else! I was treated with courtesy and compassion, especially when the damage done to my car wasn't even my fault! They take the time to listen (let you vent!). Everything was so smooth and they kept me up to date on "Pearl" (and even called her by her name). They even dealt with Enterprise for me, they are NOT going to get a good review!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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