Gerber Collision & Glass - San Antonio/Perrin Beit

4.8 (445reviews)
95%
11479 Perrin Beitel Rd,  San Antonio,  TX  78217

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - San Antonio / Perrin Beitel offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (445)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and friendly atmosphere. Many highlight the seamless experience from drop-off to pick-up, with staff going above and beyond to ensure satisfaction. The quality of repairs frequently earns top marks, with vehicles described as looking brand new post-repair. Timeliness is largely commended, with numerous customers noting early or on-time completions. Communication stands out as a key strength, with regular text and phone updates keeping customers well-informed throughout the repair process. A few customers noted areas for improvement, including occasional delays in completion dates, instances of limited communication, and minor post-repair issues such as overspray or parts needing adjustment, as mentioned directly in their feedback.
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"They understand quality and safety when repairing your vehicle's body damage while being highly respectful and transparent ..." Read more
"... point making sure my vehicle was take care of and the repairs were 100% up to standards. Vehicle turn over was excellent considering the ..." Read more
"Excelent Work done on my Honda Crv like nothing ever happened to my Car ! Also Great Customer service πŸ‘Œ"
"... They kept me informed everyday with a text or call. Their work was excellent and i am so totally impressed with how my car looks!! Thank you all for the excellent ..." Read more
"The repairs were done timely and the vehicle looked as good as new, even with the difficult to match Mazda red. The staff from reception desk, appraiser etc. Were ..." Read more
"... spoke to. This business was amazing to work with. They told me everything they were doing, updated me via phone call, and walked me through the process with them AND ..." Read more
"... happy with how quickly my repairs were completed and how communicative the shop was during the process. And it was really nice that my vehicle was vacuumed ..." Read more
"Kept me well informed on my vehicle updates and completion date"
"I found the text updates to be very helpful."
"The communication was horrible and the provided link to track the repair progress was inaccurate"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great turn around time ! Quincy was super helpful. I appreciate everyone who did the work on my car, it was done very well & very precise.

My Experience

Quincy and the crew @ Gerber did an amazing job. They communicated thru the while process and were on point with service. Im very grateful for the job well done!

Likely to Recommend

Repair Quality

Customer Service

Quincy was super helpful and accomadating in my process! I was super pleased and will return if needed In the future. Excellent service even better job!

My Experience

They staff was very attentive.

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Repair Quality

Customer Service

Returned Clean

My Experience

Did not put my back bumper on correctly. !!!!

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Repair Quality

Customer Service

Returned Clean

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This was the third time I have had them repair one of my vehicles ….. they do amazing work !!

Repair Quality

Excellent !!!

Customer Service

Amazing service !!!!

My Experience

Very professional and friendly, i would definitely recommend to all my friends

Likely to Recommend

Repair Quality

Very on time ! Nice people.

Customer Service

Returned Clean

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Repair Quality

Extremely polite, helpful, and fast service

Customer Service

Representative was very polite and helpful

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent Work like nothing ever happened to my Car ! Thank you so much for your help God Blessings

Likely to Recommend

Repair Quality

Excelent Work done on my Honda Crv like nothing ever happened to my Car ! Also Great Customer service πŸ‘Œ

Customer Service

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Repair Quality

The repair was top quality.

Customer Service

The customer service was amazing. I truly appreciate everything they did.

Returned Clean

My Experience

Quincy very responsive great service

Likely to Recommend

Likely

Repair Quality

Car does have over spray that could have been cleaned up before receiving it and mirror cover was not on asked to bring in once they have it

Customer Service

Returned Clean

My Experience

I receieved frequent updates, keeping me abreast of the status of my Toyota. Everyone was very professional and friendly at the shop. I hope to never need your services again, but if I do, I am happy to know you're there!

My Experience

Likely to Recommend

Repair Quality

The repair work for the accident was excellent. There was a small patch on the rear bumper that wasn't related to the repair that they said they would buff out but that didn't happen. A very minor miss.

Customer Service

Returned Clean