Gerber Collision & Glass - Seattle/Olive St.
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Seattle/Olive offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From start to finish, your team was incredible! I was so happy with my experience, all of your staff is professional and kind, the work was done quickly and my car was clean and looked so nice when I got it back. I can’t say enough positive things, I am really happy and will plan to return if needed or recommend anyone who needs help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for al says having thoughtful, sincere, customer service. From the moment I first arrived all the way to picking up car. I appreciate the rental service relationship to coordinate services in an effective manner. Great job on the repair. I was out of town and was thankful for flexibility and accommodation. I would use Gerber again and recommend Them to others.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The process leading up to my car appointment was a 6/10. There was some miscommunication, unnecessary extra assessments, and a bit of a wait each appointment. But the final appointment and result was 10/10!!! My car looks beautiful and the team went above and beyond to clean the inside, as well. I was very happy when my car was returned to me looking new!
Customer Service - 5.0/5.0 -
The process leading up to my car appointment was a 6/10. There was some miscommunication, unnecessary extra assessments, and a bit of a wait each appointment. But the final appointment and result was 10/10!!! My car looks beautiful and the team went above and beyond to clean the inside, as well. I was very happy when my car was returned to me looking new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although I would have appreciated my estimate a little sooner, I was delighted that Gerber did a great job on the repair and even took time to clean both the inside and outside of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was great. Just didn’t receive a call about expectations after dropping the vehicle off like we were promised (though, no place ever seems to follow through on this, not just this one). The car was returned spotless 🙏 which was unexpected.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beni was very communicative, very kind, just like everyone at Gerber! They did a fabulous job on my car -- looks like new!
Likely to Recommend - 5.0/5.0 -
I already have told people about my positive experience at Gerber!
Repair Quality - 5.0/5.0 -
Super attentive service. The customer care and attention to detail are top notch.
Customer Service - 5.0/5.0 -
All staff are kind, prompt, good listeners, able to answer all questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All crew members at the Madison store are superb. Kind and helpful as soon as we walked in the door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and your office crew always kept me in the loop regardless of it was to alert me to problems with Progressive or car completion deadlines.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was amazing throughout the entire process. They worked seamlessly with my insurance company, were flexible with timing to perform the repair, kept an open communication so I knew the status at all times, completed the repair earlier than anticipated and fully cleaned the vehicle inside and out. Amazing effort!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Gerber team did a fantastic job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are super happy with the service and how quickly things got fixed. Benny was super communicative and kind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very quickly and well. They took great care of my car while it was there and made the whole process super easy. Thank you!
Customer Service - 5.0/5.0 -
The folks in the office were super friendly and communicative. It was very helpful so I could plan ahead.
Returned Clean
My Experience - 5.0/5.0 -
David Jensen was a great help. We will use you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
DAvid Jensen made the whole process so easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Beni was so helpful with my problem and explained everything to me when I brought it in and he was able to get it done in the time. I really needed the car. He’s a great asset to your company.