Gerber Collision & Glass - Seattle/Olive St.
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Seattle/Olive offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Every detail of the experience was outstanding, from office personnel to facilitator to the ongoing communication. Five stars!!!
My Experience - 5.0/5.0 -
Bennie was great so was the staff. Work done was excellent and fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Professional
Customer Service - 4.5/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
Benny walked me through what was to be expected, and how I would be communicated with. Communication was frequent and concise and the work was completed in a completely reasonable amount of time. All staff were welcoming and friendly, and service seemed above and beyond what I've come to expect at other repair shops. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truly so satisfied and happy with our experience at this Gerber, I dealt with two amazing ladies in the front office (one checked me in and the other looked the car over)- both were amazing, kind, and such a pleasure. Benny was so communicative about the status of the car and somehow he managed to have it finished much sooner than the approximate completion date. Very thankful to have been routed here by insurance. While I hope I don’t have to see them for a while, I am very happy that I know just where to go in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done.
Customer Service - 5.0/5.0 -
Had a good experience with Gerber. Communication was great and repairs were very quick. They even finished a day ahead of schedule so that we could have our car back for a family trip.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jennifer was great! She was responsive and helped take care of my mom’s car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect work completed as promised Charles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Jeanne Hunt & I found Beni great to work with, clear options outlined, timely communication, easy interface with out Insurance
Likely to Recommend - 5.0/5.0 -
My Insurance coverage works well with Gerber. Don't know how prices otherwise compare with different repair shops. Service @ Gerber currently excellent with this staff.
Repair Quality - 5.0/5.0 -
Excellent service & timely communications
Customer Service - 5.0/5.0 -
Beni was very customer oriented, clearly explaining options, and cost analysis
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never! The front desk customer service was horrible!
Repair Quality - 3.5/5.0 -
It was repaired.
Customer Service - 0.5/5.0 -
Customer service getting my car appointment was atrocious! The worst experience ever. I most definitely would never recommend this company to anyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very much appreciate the level of service, Beni was great, car looks good, even spotless detailing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Benni was great to work with. Friendly, responsive, helpful, and honest. I will definitely contact Gerber for any future needs! One suggestion - the initial paperwork that needs to be signed before an estimate can be provided implies that an estimate was already provided and is binding. This is confusing! Consider fixing the language to specify that an estimate will be provided *after* signing. Thanks!
My Experience - 5.0/5.0 -
Thank you for keeping me informed throughout the process. It was great working with you.