Gerber Collision & Glass - Seattle/Olive St.
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Seattle/Olive offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Good communicators Work was excellent and done in the allotted time frame.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Helpful, efficient,highly skilled, great coordination with other involved parties.
Likely to Recommend - 3.0/5.0 -
I like that the shop is in my neighborhood, and ultimately the work was done well. There seemed to be a lot going on at the shop though.
Repair Quality - 4.0/5.0 -
Work was done well.
Customer Service - 2.5/5.0 -
Everyone was very nice, and professional, especially George. The biggest issue was that communications for some reason all went to my mom's email address? I'm not sure how they got this email unless it was through the insurance company as I did not provide it. Instead I had to call to get updates. When it came time to pay the bill, it was incorrectly quoted as the entire deductible at $500. I had previously confirmed this had been paid via my insurance. The team very quickly resolved the issue though, and left only paying $45 as expected. It seems like there may have been poor communication between Gerber and the insurance company.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and curious with me and its customers. Very nice staff and Mary kept me informed 2 to 3 time week.No other collision shop like Gerber #1
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very please in the work that was done #1 repair shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was amazing from start to finish. I appreciate the combination of courtesy & professionalism. Mary was so helpful. She carefully explained the process, answered all my questions and very Conscientiously kept me updated. The work on my car is beautiful! It looks better than it did pre-collision! Thankyou again. I’ll be sure to let my friends and family know.
My Experience - 0.0/5.0 -
The paint job does not match in texture and sheen. The repair area stands out in multiple light scenarios.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
There was a little bit of a delay. It took longer than they estimated, but the quality of work was good.