Gerber Collision & Glass - Seattle/Olive St.
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Seattle/Olive offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only reason I didn’t give them a 10 was because it seemed to take so long
Customer Service - 5.0/5.0 -
Fantastic customer service the front office was very helpful and very professional
Returned Clean
My Experience - 5.0/5.0 -
Did a great job, friendly and capable group that kept us apprised start to finish. We will use them again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The window was properly prepared. I was not impressed with the mediocre clean up of the inside of the vehicle. When I picked up my car there was still glass on the floor, in the seat, etc. I would have assumed that they would have detailed at the least the front part of the car or cleaned it properly.
Customer Service - 5.0/5.0 -
Very nice and courteous staff. Front Desk and Claims Adjuster were great.
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not bring my car back to this business
Repair Quality - 2.0/5.0 -
The shop left in a screwdriver and rag and did not attach the bumper correctly and it let to wild vibrations over 35 mph so I had to bring it back to the shop
Customer Service - 0.5/5.0 -
I had no impression that any of my parts were ordered prior to bringing my car in even though it took me 30 days to get a appointment. The shop never called me or text me to tell me what was going on. The shop was open when I delivered the vehicle but the front door was locked. The receptionist was mouthy.
My Experience - 5.0/5.0 -
Everyone that I interacted w was great-friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, professional service, delivered when promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We went in for a minor front bumper repair per USAA and when we picked up the car, the driver’s door had been hit and left 2 creases which was repaired By the shop with bondo and new paint probably diminishing the value of the car. Just feel like went in for minor problem and cosmetically looks fine now but car more”damaged” than when I brought it in. The office manager was very nice.
My Experience - 5.0/5.0 -
Dana and team were really professional, helpful and made me feel confident in their work. I would highly recommend their services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The only reason I wouldn’t recommend is because I had to schedule my appointment five weeks out to fix, which was more than the other quote I received. Other than that, I would definitely recommend!
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Surprised how long it took but it looks great. I really appreciate the cleaning too!!!