Gerber Collision & Glass - South Elgin
Gerber Collision & Glass - South Elgin offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not with all these issues
Repair Quality - 2.5/5.0 -
Job was completed with leaving gaps on bumper flare and top bumper trim was also lifted. A manager at the shop took some pictures and not returning any comments for a week now. Kept me wondering if they'll do anything about it.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service and communication during the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were completely satisfied with our Gerber Collision experience. A special thanks to Gil who showed us compassion and understanding during this difficult time. Job well done Gil! My car looks beautiful again! Thank you all so much! The Janisch Family
Likely to Recommend - 5.0/5.0 -
We are telling all our friends and family about our experience with Gerber Collision. Very happy!
Repair Quality - 5.0/5.0 -
We are very happy with our experience with Gerber Collision. Gil, is very knowledgeable. He went above and beyond to make sure we were going to be ok. Job well done Gil!
Customer Service - 5.0/5.0 -
The office was inviting and everyone was kind. Gil, took very good care of us.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber on Sundown st. South Elgin did an excellent job in fixing my car . They were finished sooner than expected and I really appreciate that since I was paying for a rental car out of my pocket . I have been to Gerber several times in the past and they always give the same great service. Thank. You ! !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gabe is very excellent with communication and keeping me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication skills
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick and the communication was wonderful. The repair looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From bringing my car in for an estimate to the finished product, my experience with Gerber was better than I expected! Gil, who looked at my car, was exceptional. He was honest and explained everything to me and got my car back to me before I left on vacation! I can’t thank him enough!!!
Customer Service - 5.0/5.0 -
As I just said, I couldn’t be happier with the personnel, especially Gil😊
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front office staff are wonderful!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The front blinker light no longer works. Upon inspection, the wire that is supposed to connect to the bulb is not visible.
Customer Service - 5.0/5.0 -
The front of staff associates are very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure dealing with such professionals. Gil kept me updated on the repairs and the receptionist (sorry I didn't get her name) and Selena were very pleasant to deal with. I highly recommend your repair services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gil was very professional and courteous. He kept me updated every step of the way.
Customer Service - 5.0/5.0 -
Excellent customer service