Gerber Collision & Glass - Southgate
2350 Alexandria Pike,
Southgate,
KY
41071
USA
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Southgate offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, frequent and proactive communication, and timely repairs. Many highlight the professionalism and friendliness of staff, with repeated compliments on thorough updates via calls, texts, and the online portal. Repairs are frequently described as flawless, restoring vehicles to like-new condition, and several customers were pleasantly surprised to receive their cars cleaned inside and out. Vehicles were often completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps, unexpected delays, and isolated quality concerns such as pre-existing issues not being addressed or new problems arising post-repair. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... did a great job. Commnunication was outstanding and the quality of the work exceptional."
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"The communication was very good and the work was excellent! They warned me that they might not be able to match the paint of my car when making ..."
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"The repair was perfect. I couldnt even tell that my car had been damaged."
"The team did a phenomenal job on the repairs and they were completed quickly."
"... 6. I usually wouldnt bother giving a bad review. You took 3 weeks to bondo a door and quarter and charged way too much to do so. You added a bs part ..."
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"Car was completed ahead of schedule. Work was perfect. Personnel were thoughtful, attentive and courteous."
"... call all day today but wasnt able to get through. The repair took way longer than it should have with my car in the shop waiting for the replacement door. ..."
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"Happy that car was repaired ahead of schedule. However, cost was higher than expected."
"Way earlier. I was blown away."
"Car looks great, however it took nearly a month to repair."
"Absolutely the best communication!!!"
"The communication was TOP TIER. Seriously, way above expectations."
"I still have not received my car back, and I have not received a phone call since I dropped it off last weekend."
"I was very impressed with the communication and status updates through the entire process. Not only was I able to ..."
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Matt
(Subaru owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel totally satisfied isn’t sufficient. The job was done QUICKLY and incredibly well. Also got my car back and it was cleaned and well taken care of. Not sure if this is typical practice but i expected what was broke to be fixed…but didn’t expect all the additional work.
Customer Service - 5.0/5.0
Nicholas
(Toyota owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
Wow what great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Walter
(Subaru owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(Mercedes-Benz owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair of our Mercedes !
Customer Service - 5.0/5.0
Bobby
(Ford owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
They did an excellent job and the customer service provided by Adam and the whole team was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alexandria
(Chrysler owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Everyone was kind, the repair was beautifully done, communication was excellent, and they even finished a day earlier than expected. I couldn't be happier.
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Daniel
(Subaru owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great communication
Customer Service - 4.5/5.0
Returned Clean
Megan-And-Andrew
(Toyota owner)
reviewed 8/5/26
My Experience - 5.0/5.0 -
They were efficient and attentive.
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Crystal (Sissy)
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James & Joyce E
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 4.5/5.0 -
Very nice
Customer Service - 5.0/5.0
Stephen A
(Lexus owner)
reviewed 8/2/26
My Experience - 5.0/5.0 -
It’s early to judge but so far it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chloe
(Nissan owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
My car looks brand new. It took slightly longer than expected but the result was great. Doug was great to work with.
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Gloria
(Subaru owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Quick and excellent service! Great job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality! Great experience.
Customer Service - 5.0/5.0
Returned Clean
Terence
(Chevrolet owner)
reviewed 7/30/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
There was a chip piece in the grill, but DOUG and I were not sure if it was from the accident or not. He was going to order the piece and get back to me.
Sydney
(Chevrolet owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Toyota owner)
reviewed 7/30/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Julie
(Toyota owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Hyundai owner)
reviewed 7/28/26
My Experience - 5.0/5.0 -
Very courteous and explained all to be done, very efficient work WELL Done !
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Benjamin
(Nissan owner)
reviewed 7/27/26