Gerber Collision & Glass - Southgate
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Southgate offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I cannot imagine better service.
Repair Quality - 5.0/5.0 -
Excellent communication and follow-up. i always knew whtatwas happening
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was getting E-mails showing different dates from the phone conversations I was having with the staff in Newport. Your IT people should look into this. Other than this, work was good and professional.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The work was great but as noted in previous e-mail, your communication seems a little dis-organized. This is the second survey I have filled out.
Customer Service - 2.5/5.0 -
Duplication of communication is not good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate you replacing the rear turn signal bulbs that did not function.
Customer Service - 5.0/5.0 -
Jackie, Tacy and the other staff were very professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service will recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tacy was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. Appears to be operating fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
APPEARS THE JOB WAS VERY WELL DONE.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick turn around. All staff very helpful.
My Experience - 5.0/5.0 -
Excellent communication. Very professional. Work completed 8 days early. Car looked great when I picked it up. Pleasure to do business with them.
My Experience - 5.0/5.0 -
The estimator Tacy was very professional and courteous. She deserves a raise.The girl at the front desk was also very nice and helpful. Gerber did such a nice job that I will refer everyone who needs bodywork to Gerbers. I am very happy and satisfied with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
tacy was very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful customer service! I appreciated being kept in the loop as to how repairs were progressing. Quick turnaround! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Wonder customer service! I was kept informed every step of the way while was car was in for service. Gerber was respectful of my job and time, working with me for agreeable times of rental drop off, return and service. Thank you for partnering with such a great shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Randy took very good care of me & my car