Gerber Collision & Glass - Southgate
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Southgate offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job and service. I liked how they kept me informed about progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adam and team were very thorough.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hello, I hope I would never have to come again, but I am very pleased with the work you’ve done and have push come to shove. I’ll see you again Kenneth Jackson
Customer Service - 5.0/5.0 -
The young lady was very nice
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the honesty of the members and being able to talk to them about my concerns and frustrations
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0 -
My car looked like new .
Customer Service - 2.5/5.0 -
Adam was exceptionally helpful in explaining why my car took over a month to be repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an overall good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Gerber was amazing! Adam was straight forward to work with and had my vehicle back to me in less than a week. 10/10 on the repairs they fixed and the paint match is spot on!
Customer Service - 5.0/5.0 -
Very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very easy to work with and do quality repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and the repairs look great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Good repair but overextended without itemizing the initial expected bill and left an unmentioned glitch in my turn signal that was not present prior
Customer Service - 3.0/5.0 -
Friendly
Returned Clean
My Experience - 5.0/5.0 -
Doug, If you can hear this, I want you to know that although all occurrences I talk with you were just through a phone, I can definitely see your dedication and determination every time I hear your voice, updating my car's current status on Tuesday and Thursday. It's always your calm, relaxed voice that's part of making me trust you, that you'll make sure my car will come back in its best form. Keep it up, man!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adam took care of me from start to finish, with great communication and service. He explained how Gerber would handle all of the details with the other driver's insurance company. Made it about as simple as can be. I appreciate it.