Gerber Collision & Glass - Spokane/2nd Ave.
Gerber Collision & Glass - Spokane/2nd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
We shared ideas and he gave me the exact time and date to pick my vehicle
Repair Quality - 5.0/5.0 -
You gave me good service means quick service
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
They completed the work quickly and were efficient with updates and when I went to pick up the vehicle the staff was kind and courteous about the crunch of time.
My Experience - 5.0/5.0 -
I was originally told to come in for an appointment to have an estimate done. I was a little surprised when I was told go ahead and leave it if you like, parts for a Ford Explorer are fairly common. I was also very pleasantly surprised to receive a call in less than a week that my car is ready for pick up. I greatly appreciate the work and effort that went into my car. When I picked it up, there was one small ding on the passenger door that was replaced, I pointed it out and was told that I would be contacted by their contractor to do a painless repair on it. I have had previous experience with Gerber collision and have been satisfied with the work I received, that is why I brought my car to you again for repair. Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
While I have not driven very much since the , new paint job perfectly matched the original paint, and Andre was able to source many OEM parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are always kind and fair. I was happy to have my car earlier than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with was great! I had dropped by to get an estimate on a paint repair and another issue was discovered. The previous estimate at another business had not noticed it, since the staff only looked at what I wanted done. I appreciated the text updates I received. The repair and paint job were beautiful. I am now driving a blemished free car. Thank you for the great experience!
Likely to Recommend - 5.0/5.0 -
I have always appreciated the service provided.
Repair Quality - 5.0/5.0 -
The staff was very knowledgeable and thorough. I was getting an estimate on a paint chip and had visited another business prior to Gerber. The staff member gave me an estimate on the job. However, when I went to Gerber, Andrew was very thorough checking the entire body. He found another damaged area which I was not aware of. I appreciated his evaluation process. I also liked the updates via text. Loved the look of my undamaged Forester!
Customer Service - 5.0/5.0 -
The staff was very knowledgeable and thorough. I was getting an estimate on a paint chip and had visited another business prior to Gerber. The staff member gave me an estimate on the job. However, when I went to Gerber, Andrew was very thorough checking the entire body. He found another damaged area which I was not aware of. I appreciated his evaluation process. I also liked the updates via text. Loved the look of my undamaged Forester!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without equivocation
Repair Quality - 5.0/5.0 -
Excellent, reliable service, work and people.
Customer Service - 5.0/5.0 -
The people were reliable and easy to deal with.
Returned Clean
My Experience - 5.0/5.0 -
The Ridgeline looks like brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
They did the repairs nicely. When I mentioned to the rental driver that the receptionist was odd, they said, “I’ve heard that before.” Perhaps she was just agreeing. I don’t know.
Repair Quality - 5.0/5.0 -
SO FAR, I haven’t had any issues but I pretty much just drove it home and I haven’t driven it otherwise since then.
Customer Service - 4.0/5.0 -
Andre’ was great. Very kind and helpful. The receptionist came off as briskly and somewhat rude. When I was reading the paperwork before I signed it, she told me I was the first inn25 years to read it before signing.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Gerber did great but issues with getting correct parts from dealer delayed the repairs. I appreciate Andrey’s communication and extra stars for delivering my vehicle when it was done.