Gerber Collision & Glass - Spokane/Francis Ave.

4.8 (4,813reviews)
98%
1627 E Francis Ave,  Spokane,  WA  99208

Gerber Collision & Glass - Spokane/Francis offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,813)

Likely to Recommend

I have car repairs from Gerber for years and they’ve always done excellent work!

Repair Quality

The car looked awesome when we picked it up.

Customer Service

Every one was friendly and extremely helpful! They got us in in a timely fashion and updated us every step of the way!

My Experience

My Experience

I still have the same issue of (apparently) bad sensor programming (error message of brake failure). It looks pretty and drives fine otherwise. I'd like license plate put back on and the programming fixed as it's paid in full. I'm frustrated in not getting calls returned, not about the programming.

Likely to Recommend

You need to find competent subs for reprogramming issues. The first 2 attempts were with the wrong programming tool - a competent tech would know exactly what is needed.

Repair Quality

the collision repair appears great but there is still a problem with reprogramming the sensors which I believe is subbed out.

Customer Service

Had a problem getting messages returned at first but the manager got involved and seems top notch.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great communication. Very friendly staff and the work done well! Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber did a great job on my car repair! My car looks great! It was done in a timely manner!!! Easy to work with and talk to! They told me all what they fixed and repaired on my car. Great place work definitely recommend them for you collision repairs!!

Likely to Recommend

Great service, professional and great quality of work

Repair Quality

Great service, and quality of work on my car

Customer Service

My Experience

So glad to have my Maverick back. Thanks again. Sorry it was such a weird one and so much work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

For sure!!

Repair Quality

Well .. Damaged area looks brand new! I am impressed!

Customer Service

Gerber is the best! Stacy explained potential repair work in quite detail. I really appreciated that!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your professional attention to every detail. Our experience from start to finish was awesome. We were kept updated every week. The car is beautiful and we are confident that every part of the repair was expertly done.

Likely to Recommend

Definitely

Repair Quality

Awesome company and service. Friendly, professional, helpful and they do excellent work!

Customer Service

Outstanding customer service

Returned Clean

My Experience

Very helpful and efficient! Communication was thorough and professional. Great team to work with and I definitely recommend.

Likely to Recommend

Repair Quality

Very friendly and fast service! My car looked great when I picked it up

Customer Service

Very friendly and fast service! My car looked great when I picked it up

Likely to Recommend

Repair Quality

The workers did a very professional job. I was pleased.

Customer Service

The workers did a very professional job. I was pleased.

My Experience

The entire team was absolutely on their game, very focused and committed to repair my truck to my satisfaction. I’m extremely grateful for the excellent work completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The job looked good and was done in a timely manner. I will recommend you to people I know.

Likely to Recommend

Repair Quality

They did a good job.

Customer Service

Returned Clean

My Experience

Kenny and the crew did amazing service. Very responsive and hard working.

Likely to Recommend

Repair Quality

Great work that Kenny managed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The employees were friendly and willing to help when I needed it. They answered my questions when I asked. They were interested in what I had to say. Thankyou for taking care of my car and cleaning up the mess in the backseat.