Gerber Collision & Glass - Stoughton
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Stoughton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0 -
I think they need to do better ordering parts or change vendors.
Repair Quality - 4.5/5.0 -
I had issues with the paint finish and had to return to get it fixed.
Customer Service - 4.5/5.0 -
They kept me updated but it took way too long as far as I'm concerned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Car was delayed a couple of times and I wasn’t notified until I called. However every time I called I was happy with the service. I know they were busy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was very good. I never felt I was ‘in the dark’.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My back up camera still does not work. But my car looks great thank you.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I have had people I know that have also had issue with the quality of the paint jobs done with gerber. Frequent issue of bare spots, drips, and debris stuck in the paint.
Repair Quality - 2.5/5.0 -
Took a while to get my car back which is totally fine. However when I received my car, the paint job done on the hood looks worse than when I brought it in. There are areas where the paint did not adhere now I have bare spots on my hood, drips in the paint, and also areas that dirt and debris got caught under the paint.
Customer Service - 4.0/5.0 -
Staff was fantastic and great with communication
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are always willing to help you, I have been there in the past years!
Repair Quality - 5.0/5.0 -
They are always very nice!! And try to get your vehicle repaired as soon as they can !
Customer Service - 5.0/5.0 -
Very nice !!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The communication and constant delays with no ability to provide me with a concrete date for my car repairs to be completed was extremely unprofessional. On top of that, the customer service I received when I was able to actually speak to someone on the details of the repairs was unsatisfactory; telling me “the guy” who does the paint finishes has been out for a few days which is understandable but not my problem and should be addressed with that employee.
My Experience - 5.0/5.0 -
I had a long wait but with the way things are going in our country, I understand the frustration. I work for a company whose products also take a while to get to us too. Thanks for the help with my car it looks great .
My Experience - 5.0/5.0 -
Excellent service and communication
My Experience - 5.0/5.0 -
Very empathetic and understanding about the frustration of having a car broken into. Handle all interactions with such a great attitude it turned a bad experience into a good one. I am happy with all they did and I feel like I have a new car that no one broke into. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though it took a long time to be fixed my car, I received text the progress of repairing and it helped me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Time to repair too longer than estimated. I received text about progress which was helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like it did before it was damaged. The only problem was it took so long for Gerber to repair it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 My car looks brand new again. Thank You
Customer Service - 5.0/5.0 -
They were all very friendly ,and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the extra effort and getting my vehicle back to its original condition.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know there challenges or surprises with the repairs but it made it easy because the team was transparent and friendly!