Gerber Collision & Glass - Sumner (WA)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very much appreciate all of the communication throughout the process. As well as accommodating appointments due to our logistical issues. Thank you!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great workmanship and quick turnaround

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Elisabeth, was amazing to work with. She kept me updated with every aspect of the repair.

Customer Service - 5.0/5.0 -

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Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision was great. They made sure I was updated on daily basis. Transparency is the key to trust and they have excelled themselves in that.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I'll be telling everyone and doing a Google review

Repair Quality - 5.0/5.0 -

Looks beautiful. Alignment was done well and I'm very happy.

Customer Service - 5.0/5.0 -

Extremely pleased with the communication, the speed in which Gerber handled my vehicle and the staff. Will recommend to everyone!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They explained the complete process and kept me informed of their progress and the excellent work they performed was done in the time that they said it would be.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Your team did an excellent job! I'm so glad I chose your location. I was well informed every step of the way. I am well pleased with the repairs and being informed! Thank you for everything ❤️ Regina Bennett

Customer Service - 5.0/5.0 -

I was well informed of what was going on with my vehicle.

Likely to Recommend - 5.0/5.0 -

I’ve had my truck there a couple times and both times were good experiences

Repair Quality - 5.0/5.0 -

Everything turned out great. And the fact that they washed my truck, huge plus.

Customer Service - 5.0/5.0 -

Everyone was positive and I liked that they kept me updated with what was going on

Returned Clean

My Experience - 5.0/5.0 -

The whole process, start to finish, was very simple from my end, little hassle. Staff was very kind as well.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Totally satisfied

Customer Service - 5.0/5.0 -

They did a great job and kept me informed every step of the way during the process..Would definitely recommend them to anyone and will use them in any future needs..

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Great experience!!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Elizabeth and her team were so helpful! The whole process was quick and painless. Great staff and the work done on my car was excellent. Thank you!!

Likely to Recommend - 5.0/5.0 -

Very great work

Repair Quality - 5.0/5.0 -

Very good work

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very happy with the Sumner team. Completely went above and beyond to satisfy me. I appreciate the patience and highly recommend them. They have the upmost excellent customer service and handled everything professionally.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Pleasant, personable and consistent communicative team