Gerber Collision & Glass - Sun Prairie/Walker Way
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Sun Prairie/Walker offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
It looks good at first glance, but as soon as I looked deeper there are too many issues to list. I will be in contact for a resolution, but it's disappointing to have to do this after a 5 week long repair.
Customer Service - 5.0/5.0 -
No issues at all with customer service at Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car looks beautiful and Gerber stepped up to help, which I sincerely appreciate. I gave it a 9 for now as I'm keeping an eye on some shaking I noticed when braking. It seems to be getting a little better, so maybe will work out as I drive it more.
Customer Service - 4.5/5.0 -
Julie was consistently wonderful. There were a couple communication issues in general, but they got it done and I'm very happy to have my car back. I appreciated the text updates on Tues's and Thurs's.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic. Thank you! Everything went smoothly! Communication was outstanding. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication. Really nice staff.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
The repairs and body work appear very well done. Staff were professional, friendly and demonstrated excellent communication throughout the whole repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, professional, service. Communication was excellent in keeping me informed of the progress throughout the process. Body work looks great. Julie and Sevanna in the office were friendly, knowledgeable and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you so much for having a real estimator look at my car for damage. Other places I visited would not take an appointment without a (wildly incorrect) AI estimate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Savannah was great!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job my car looks fantastic after having a lot of work done on it. So glad to have it back home!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall experience was great!
Repair Quality - 5.0/5.0 -
Repair looks great, the paint was blended perfectly.
Customer Service - 5.0/5.0 -
Everyone I spoke to was very friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the repairs. Looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great with the repairs
Customer Service - 5.0/5.0 -
Everyone was helpful and informative
My Experience - 5.0/5.0 -
Easy to work with. Did high Quality work on my bumper. Very smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Savannah is great! Everyone I spoke to was incredibly helpful.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0 -
Savannah was great to work with. She was transparent and kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would like to see gerber Collision & Glass expand their building and parking availability. Sometimes I get anxious watching how many vehicles are parked at this facility and if there will be more small scuffs on the vehicle before driving off the premises.
Repair Quality - 5.0/5.0 -
The work done met satisfactory level and I drove off with the vehicle in better condition than left it at gerber Collision & Glass.
Customer Service - 5.0/5.0 -
Quick and straight to the point. I like that the estimator was not afraid to review the condition of my vehicle and address the issues with their experience.